APPLICATION Provisioning & Management made EASY EASY to ManageEASY to Manage EASY to MarketEASY to Market

abridean: The Company Provisioning & Management Challenges abridean’s Value Proposition abrideanProvisor Management Platform abridean Solution Sets abridean Support Program Partners Table of Contents

The category leader in Application Provisioning and Management Platforms  Strong commitment to MS & E2K abrideanProvisor 1.0 released in Fall of 2000  abrideanProvisor 1.0 was first commercially available provisioning solution for Exchange 2000  Current version of abrideanProvisor is 2.5 Focusing on Service Providers (SPs)  Established customer base of SPs – first customer deployed in 2000 Partnering with industry leaders  Citrix, HP, Lucent, Microsoft Industry-recognized product  Chosen by ASPNews as one of the world’s Top 30 Enablers  Microsoft “Best Use of XML” finalist  ASPire “Delivery and Enablement” finalist abridean: The Company

Product architecture  Robust; flexible; easy to use, customize, extend, deploy  Team  Experienced & committed Customer Focus  Responsive and dedicated account management Business Strategy  Focused product growth; direction mapped by market  Build – Prove - Scale Why abridean?

Ongoing cost and complexity of technical and operational support Need for predictable and repeatable transactions Tiered software license management Extensibility to meet all provisioning needs Integration with other data center systems Servicing channel re-sellers Service bundling Provisioning & Management Challenges

Reducing costs and driving efficiencies Maximize efficiencies  Complete automation of provisioning events  Predictable and repeatable transactions Delegated administration  Multiple administrative roles with appropriate views and controls  In-depth resource management of application resources Easy to Extend  XML ubiquity  Easily integrates with other OSS products Simplified implementation & deployment  Deployment Ready - Time to deploy measured in hours; every version  No need for expensive, long, repetitive system integration abridean Value Proposition

Increasing revenue opportunities Wallet share  abridean has always been focused on driving end-customer adoption  Delegated admin drives adoption & increases customer loyalty  abrideanSuite – a collection of Application Agents that enable Service Providers to provision a wide range of enterprise applications abridean Provision Anything Framework  Single platform from which to provision multiple applications  Easily add provisioning for applications  Easily integrates to end-customers unique UIs Fully exploit provisioning opportunities  Granular tiered software license management  Service Packaging/Bundling Support abridean Value Proposition

Focusing on our Customer’s business and success Customer driven product strategy and product development  Full access to product management team  Input into product roadmap and requirements building Alternative licensing models  Three models per user; per release; software-as-a-service  Will supply volume discounts  Will support tiered licensing Service and Support  24/7 support with service level guarantees  Highly skilled field engineering team  Dedicated account management abridean Value Proposition

Multiple Users + Multiple Apps + Multi-tiered Licensing + Multiple Devices = CustomersDevicesApplications Co. 1 – 2,000 users Co. 2 – 50 users Co. 3 – 300,000 users Subsidiary A Subsidiary B Subsidiary C Co. 4 – 8,000 users Company 250 – 25,000 users Marketing Sales Finance Marketing Sales Production Marketing Sales Finance App # 50 Complexity

Customers ApplicationsDevices Marketing Sales Production Co. 1 – 2,000 users Co. 2 – 50 users Co. 3 – 300,000 users Subsidiary A Subsidiary B Subsidiary C Co. 4 – 8,000 users Company 250 – 25,000 users Marketing Sales Finance Marketing Sales Finance PROVISORPROVISOR App # 50 Automated Provisioning + Compelling Offerings + Usage Metering + Reduced Costs = Simplicity & Efficiency

abridean's package of software and services is designed to give Service Providers the provisioning power and control they need to manage and grow their business. abrideanProvisor Overview

Application Provisioning and Management Platform Enables Service Providers to administer and manage all enterprise applications Tremendous operational efficiencies Provides connectors to other essential elements of the Service Provider’s infrastructure  Billing, SLA Management, Customer Care, etc. Customizable and extensible XML-based  Ability to Provision Anything in the data center Provisor’s XML-base and “pluggable” Java UI design makes adding applications easy Built in script agent provides simple method to initiate programs abrideanProvisor: Key Characteristics

Experience  abridean originated out of the box Exchange provisioning Features  No other provisioning product offers as much granularity for Exchange 2000 management Ease of Use  Intuitive user interface  Completely wizard based approach with workflow controls Speed to Market  Provisor is ready to use and can be deployed in under one day Why Provisor for Exchange 2000?

Provisor Supports Multiple Desktop Applications  Provided through support of Citrix Multiple Enterprise Applications New Versions  abridean works closely with leading software vendors, such as Microsoft, on new product and feature development Specialized Applications  Easy integration makes centralized provisioning management of custom applications feasible Provisor & Multiple Applications

Manage the key elements of a Service Provider’s service management infrastructure to ensure interoperability between all systems and software  i.e. desktop, OSS, billing, network management, etc. Flexibility is key  The Service Provider has the option to use the vendor of their choice for each data center component Existing solution set currently available: abridean (application provisioning & management), MetraTech (billing) and Digital Fuel (SLA management) Market Ready Solution Sets

Materials  Sales Collateral  Implementation Guide  Deployment Guide  Best Practices  White papers  Training materials  Acceptance Test Plans Technical Support Desk  Standard Support 8x5  Optional Select Support 24/7 Support Program

abridean Partners

North America  Sharon Davis  Toll Free: Sales outside North America  Allan McNaughton  Toll Free: abridean Account Contacts

APPLICATION Provisioning & Management made EASY EASY to Manage EASY to Market