Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Improving Agility in Product Development and Pricing to Gain a Competitive Edge Oracle Confidential – Internal/Restricted/Highly Restricted

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. Oracle Confidential – Internal/Restricted/Highly Restricted3

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Program Agenda Embarking on a Journey of Policy Admin Transformation Focus on Key Systems to Drive Profitable Growth Enterprise Rating System Enterprise Product Configuration Q&A

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | The Costanza problem 5

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Packaged Apps 6

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | POLICY CENTER 7

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Simplified Sales & Servicing Buy Software For non differentiating capabilities Value Working Software Out of the Box Conformance Keep it whole Integrations “For something this complicated, it’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.” – Steve Jobs 8

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Rating Transformation Legacy Policy Admin Legacy Policy Admin Rules 9

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Our Experience Build upon a solid foundation Discipline & consistency Automation Seeing is believing The rule “Oval pegs and rectangular holes” What we learned What we did 10

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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Program Agenda Embarking on a Journey of Policy Admin Transformation Focus on Key Systems to Drive Profitable Growth Enterprise Rating System Enterprise Product Configuration Q&A

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Rating System Product Configuration Product Development Distribution Issuance Service Claim Insurance Lifecycle Improving Product Development and Pricing Can Create a Distinct Competitive Advantage for Carriers

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Product Configuration Product Development Distribution Issuance Service Claim Insurance Lifecycle Rating System

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted15 Typical Carrier’s Rating Environment ISSUES: Different quotes from different channels and longer time for underwriting decisions Difficulty in delivering products to market faster It is expensive to maintain multiple systems

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted16 Start Your Transformation with Rating Consolidation SOLUTION: Invest in Enterprise Rating System Consolidate your rating in one place One source of truth for Rating information Enterprise Rating System

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted17 Benefits of Single Enterprise Rating System Faster Speed to Market Enables business to make rating changes in one place instead of multiple places Reduce TCO Reduces data redundancy, inaccuracies, and duplication of resource efforts to maintain multiple systems Enhance Risk Management Provides detailed audit trail of all rate creation, rate changes, and versioning

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Insurance Insbridge Enterprise Rating Oracle Insurance Insbridge is a web-based rating, rules and underwriting system Supports insurance lines of business including all aspects of P&C personal and commercial lines Consistent rating throughout the policy life- cycle Single point of rating for all systems Supremely accurate rating engine Easy to use, empowers business users to create, deploy, and manage complex rates and rules

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Product Development Distribution Issuance Service Claim Insurance Lifecycle Rating System Product Configuration

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | If You Want to Modify Product Attributes, You Need to Do it in Multiple Places Oracle Confidential – Internal/Restricted/Highly Restricted20 Business Process User InterfacesRating SystemDocuments/ Forms Policy Admin System Manual IT coding and testing Multiple product specifications No consistent development process Agent Portal Rating System Doc SystemPAS

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted21 Agent Portal Rating System Doc SystemPAS Manual IT coding and testing Multiple product specifications No consistent development process User InterfacesRating SystemDocuments/ Forms Policy Admin System Would it be Great if You Can Centralize the Product Information in One Place? Product Attributes Product Configuration

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted22 Product Configuration Allows User to Model/ Define the Product Product Configuration Product Configuration produces a product definition that Oracle Insurance apps or other third party apps will consume and use as runtime attributes and rules enforcement

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted23 You Can Achieve Many Benefits Faster Speed to Market Rationalize product to reduce duplication of product information and enable faster new product and product changes Streamlined Product Development Process Managing the entire product development in one place Improve Performance Provide single source of truth for analytics to make intelligent product decision

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Insurance Product Configuration  A flexible, scalable product development solution that can be easily integrated with existing systems  Externalizing all product data and validation rules from multiple, hard-coded operational systems into a central repository, where products can be easily configured and modified.  Re-usable product definitions include all important product information - eligibility and underwriting rules, packaging and forms attachment– not just rates and rating rules.  Allows carriers to react quickly and cost effectively to consumer needs and market demands with relevant profitable products.

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted25 Q&A