Are You People Ready for Lean? Presented by Doug Howardell
Copyright 2007 Doug Howardell Defining Lean Continually reducing waste in all areas and in all forms English phrase coined to summarize Japanese manufacturing techniques (specifically, the Toyota Production System)
Copyright 2007 Doug Howardell Basic Tenets of Lean Specify Value Map the Value Stream Make Products Flow Implement Pull Pursue Perfection Defined by Womack & Jones in their book, Lean Thinking
Copyright 2007 Doug Howardell Lean People Make a Lean Enterprise To have a Lean Enterprise, you have to have Lean people People have to get Lean before the enterprise can get Lean
Copyright 2007 Doug Howardell Lean People Have Something
Copyright 2007 Doug Howardell Where They Come From Experience is something that happens over time –But must be supported Knowledge and Skills come from education and training –But must be encouraged
Copyright 2007 Doug Howardell Lean Tenets Lean Tools Value Stream Mapping, Six Sigma Quality, The 5 S’s, Visual Management, Kaizen Events, Process Reengineering, Cellular Manufacturing, Line Balancing
Copyright 2007 Doug Howardell In the industry In the function
Copyright 2007 Doug Howardell Prerequisites to applying the knowledge and experience 1. Understanding Value 2. Identifying and working in the Value Stream 3. Being able to adapt rapidly 4. Innovating: changing things for the better 5. Taking the initiative 6. Having a Collaborative Outlook 7. Leading from below
Copyright 2007 Doug Howardell Understanding Value Lean Thinking starts with specifying value from the customer’s perspective Identifying customer’s needs Meeting customer’s needs Measuring performance from the customer’s perspective
Copyright 2007 Doug Howardell Working the Value Stream Understand how potential improvements affect the enterprise as a whole Value Stream Mapping Value Stream redesign Value Stream Measurement
Copyright 2007 Doug Howardell Adapting Quickly Customer demands are constantly shifting, so products and processes must change Overcoming resistance to change Taking advantage of the new environment
Copyright 2007 Doug Howardell Lean People are creative Analyzing problems Applying critical thinking processes Developing creative responses to new demands
Copyright 2007 Doug Howardell Taking the Initiative Lean People don’t wait to be told what to do and how to do it Setting goals Developing plans to achieve goals Measuring progress against the plan
Copyright 2007 Doug Howardell Lean People know how to work in collaboratively Inter-company teams Customers, Suppliers, Competitors Project Teams Address a specific issue Internal Work Teams Manage the day to day operations
Copyright 2007 Doug Howardell Leading From Below Lean People can influence others Envision –See what needs to be done Align –Get others to see what needs to be done Empower –Help others get things done
Copyright 2007 Doug Howardell How To Create Lean People The Lean Enterprise must assure its people possess knowledge, experience, skill Experience is something that happens over time but must be supported Knowledge and skills come from education and training Management must put a plan in place –Starts with identifying the needs, continues with education and follows up with training
Copyright 2007 Doug Howardell The Plan Assess Analyze Determine Deliver
Copyright 2007 Doug Howardell The Plan - Assess Lean Knowledge Questions Industry Experience Questions Lean People Skills Questions
Copyright 2007 Doug Howardell The Plan - Analyze
Copyright 2007 Doug Howardell The Plan - Develop Define a set of courses Make or buy courses Assign students to courses based on assessment Schedule courses
Copyright 2007 Doug Howardell The Plan - Deliver Provide training / education Track attendance Reassess
Copyright 2007 Doug Howardell Wrapping it All Up Lean People Make a Lean Enterprise Lean People have knowledge, experience and skills Experience happens but Knowledge and Skills come from education and training An education & training plan must be put in place The plan requires you to Assess, Analyze, Determine, & Deliver