Deploying SharePoint Products and Technologies for Enterprise Collaboration Microsoft IT group’s Centrally Hosted Collaboration Solution

Solution Overview Situation Information workers were confused by too many choices for storing content Information workers were confused by too many choices for storing content Teams needed common collaborative processes to work effectively together Teams needed common collaborative processes to work effectively together Supporting multiple storage and collaboration platforms was expensive and complex for Microsoft IT Supporting multiple storage and collaboration platforms was expensive and complex for Microsoft ITSolution Microsoft IT hosted a global collaboration platform that supports personal storage, team Web sites, group and division portals, and enterprise services Microsoft IT hosted a global collaboration platform that supports personal storage, team Web sites, group and division portals, and enterprise servicesBenefits Simplified personal storage Simplified personal storage Rich team collaboration using familiar productivity tools and technologies Rich team collaboration using familiar productivity tools and technologies Lower IT costs through storage consolidation and centralized platform support Lower IT costs through storage consolidation and centralized platform support

SituationSituation

SituationSituation Workers faced too many choices Workers faced too many choices Teams had to learn to collaborate Teams had to learn to collaborate Employees had difficulty finding information Employees had difficulty finding information Teams needed to focus on business rather than IT issues Teams needed to focus on business rather than IT issues

SituationSituation High cost of storage High cost of storage Disjointed support process Disjointed support process Fragmented information worker strategy Fragmented information worker strategy

SolutionSolution Fewer platforms to support Fewer platforms to support End-to-end infrastructure and user support End-to-end infrastructure and user support Highly available service Highly available service Scalable service Scalable service Site life cycle management Site life cycle management

Products and Technology Microsoft Windows SharePoint Services Microsoft Windows SharePoint Services Microsoft Office SharePoint Portal Server 2003 Microsoft Office SharePoint Portal Server 2003 Microsoft Office Professional Edition 2003 Microsoft Office Professional Edition 2003 Microsoft Windows Server 2003 with Internet Information Services 6.0 and Active Directory Microsoft Windows Server 2003 with Internet Information Services 6.0 and Active Directory Microsoft SQL Server 2000 Microsoft SQL Server 2000 Microsoft Operations Manager 2000 Microsoft Operations Manager 2000 Enterprise virtual array storage area network Enterprise virtual array storage area network

Business Benefits Personal site for each employee Personal site for each employee Team sites and Office integration Team sites and Office integration Group and Division portals Group and Division portals Enterprise shared services Enterprise shared services

Solution Overview Chofu Dublin Redmond DivisionDivision Central Enterprise

Child Portal Sites Shared services consumers Centrally Hosted Collaboration Platform Team and portal site provisioning and operations Shared Services Re-usable, centrally managed core portal services Microsoft Web Parent portal site Microsoft Web Parent portal site Microsoft Windows Server 2003 Microsoft SQL Server 2000 SharePoint Portal Server 2003 SharePoint Portal Server 2003 Windows SharePoint Services Services

Service Architecture and Design Team Sites Team Site Farm Portal Farm Shared Services Farm Group Portal Division Portal Personal Sites Central Portal Association

Shared Services Search service Search service Notification service Notification service Audience service Audience service User profile service User profile service

PlanningPlanning Provisioning sites and portals Provisioning sites and portals Multi-tier support Multi-tier support Microsoft Operation Manager Management Packs Microsoft Operation Manager Management Packs Site life cycle management Site life cycle management Backup and restore Backup and restore

Server Architecture - Redmond Portal Front End 3 Portal Front End 4 Portal Front End 3 Portal Front End 4 Index/Job Server 2 Index Server 1 Search Server 2 Search Server 1 Portal Front End 1 Portal Front End 2 SQL Server (passive) SQL Server (active) SQL Server (active) SQL Server (active) SQL Server (passive) SAN Team Site Farm Portal Farm Shared Services Farm

Server Architecture - Regional Team site front-end 1 Team site front-end 2 Index/Job server 2 Index server 1 Search server 2 Search server 1 Portal front- end 1 Portal front- end 2 SQL Server (passive) SQL Server (active) SAN Team Site Farm Regional Services Farm

Server Requirements Front-end servers Front-end servers Search servers Search servers Index servers Index servers Back-end SQL 2000 Server clusters Back-end SQL 2000 Server clusters Enterprise aggregation and services Enterprise aggregation and services

Lessons Learned – Architecture Determine storage requirements Determine storage requirements Work with hardware vendor and data center staff for SAN technology Work with hardware vendor and data center staff for SAN technology Plan structure of SharePoint Portal Server Plan structure of SharePoint Portal Server Plan shared services strategy Plan shared services strategy

Lessons Learned – Upgrade Conduct a pilot Conduct a pilot  Proof of concept  Determine scale of roll out Plan for unexpected data migration Plan for unexpected data migration  Data from other existing platforms  Unanticipated adoption

Lessons Learned – Operations Assign Active Directory attribute for personal site Assign Active Directory attribute for personal site Plan for movement of personal sites Plan for movement of personal sites Tune publication file size and site quotas Tune publication file size and site quotas Reserve host header sites for special cases Reserve host header sites for special cases Use Windows security groups Use Windows security groups

Lessons Learned – Support  Restoring sites, documents, and lists  Renaming site collections  Requests for increases in storage quota size  Changing site ownership  Questions about site life cycle management

Best Practices Allow easy site creation Allow easy site creation Develop a comprehensive communication plan Develop a comprehensive communication plan Prioritize communication and training Prioritize communication and training Understand how workspaces and sites before deployment Understand how workspaces and sites before deployment Manage either adoption or volume Manage either adoption or volume Conduct a security audit Conduct a security audit Obtain user agreement Obtain user agreement

SummarySummary Solution addressed several IT requirements including: Solution addressed several IT requirements including:  Decreased storage cost  Enabled consistent IT strategy and support process  Enabled policies around life cycle management  Highly available and scalable solution  Empowered information workers to do more

For More Information Additional content on Microsoft IT deployments and best practices can be found on Additional content on Microsoft IT deployments and best practices can be found on  Microsoft TechNet  Microsoft Case Study Resources iT Showcase iT Showcase

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