FreePBX Turns Five! Astricon 2009 By Philippe Lindheimer FreePBX.org / Bandwidth.com
Project Introduction / Background FreePBX Call Flows Linking modules to customize solutions Examples of Custom/Enterprise Solutions FreePBX 3.0 Summary / Questions FreePBX Turns Five
Project Overview Estimated: 5,000,000 Downloads 500,000 Installed Base Proven Stability with Mature Release History 10/14/2004 – /17/2006 – /16/2006 – /05/2007 – /25/2007 – /10/2008 – /19/2008 – 2.5 Astricon-09 – /04/2009 – 3.0DEV1 Astricon-09 – 3.0DEV2
Many others (some have come and gone) Adminparadise Asterisk Suite Centris CentPBX Converged Interaction EasyVoxBox ESCAUX net. PBX Generic User Management System kasterx Miruna Asterisk System Pound Team PBX ST-PBX Live VoizEdge More … += Who's Using FreePBX? Version 1.5
What Does FreePBX Bring? LAMP Linux Apache MySQL PHP, (Perl, Python) Asterisk A
Linking Modules Together extension, vm or featurecode extension, vm or featurecode From Previous Module Destination Modules Multi-Destination Modules (e.g. IVR, Time-Conditions, Day/Night Control) From Previous Module Destination Module (or extension, vm, featurecode) Simple Module (e.g. Announcement) extension, vm or featurecode Destination Module (or extension, vm, featurecode) From Previous Module Common Module (e.g. Ring Group, Queues, Follow-Me)
extensions Time Condition 8-5 M-F extensions Company DID Day/Night Mode Control IVR 1-Sales 2-Support 3-Directions Sales MsgSupport Msg Sales Ringgroup Support Queue After Hr Msg John’s Voic Inbound Call Flow
Enterprise IVRs
Extension/User+Devices Config Feature Code Administration Outbound Routes Trunks Inbound Routes Zap Channel DIDs Announcements CallerID Lookup Sources Day/Night Control Follow Me IVR Queues Ring Groups Time Conditions Callback Conferences DISA Languages Misc Applications Msic Destinations Music on Hold Administration PIN Sets Paging and Intercom Parking Lot System Recordings Dictation FreePBX System Status Module Admin Asterisk Log Files Online Support Asterisk API Asterisk CLI Asterisk Info Backup & Restore Custom Destinations Custom Extensions Java SSH PHP Info PHP AGI Config Print Extensions Phonebook Phonebook Directory Speeddial Functions Gabcast Print Extensions Call Forward (CF, CFB, CFU) Call Waiting Do-Not-Disturb Info Services Voic Voic Blasting More… Abundance of Features
Time Clock Solutions Emergency Management Solutions Automated Outbound Messaging Speech (Magic Button – Schmooze) Online Phone Payment Customizing FreePBX
Reinventing ourselves with 3.0 Three projects come together Language & Framework Design Goals Screenshots FreePBX 3.0
TCAPI MVC, Web2.0, Engine Independent Phonebooth hosted platform Phones Made Simple FreePBX Defacto Asterisk Management Interface Modular Design Three Great Projects in One
Modular approach to allow customization Easily extendable UI DRY (write reusable code once) / widgets Easily skinnable / branding Web2.0 AJAX Links easily to outside programs and widgets (libraries, APIs, etc.) Support Multiple Softswitches Design Goals
PHP Widely accepted, FreePBX 2.x developer base Kohana (for View/Controller) Lightweight, flexible Doctrine (for ORM) Extremely powerful TCAPI (for Telephony) Switch-agnostic design jQuery (for Javascript goodness) Best-known Javascript library Language & Framework Selection
JavaScript (AJAX) Helpers Menu & Frame Layout (a.k.a. skin) Module Views (may load within frames) Telephony UI Helpers Error Handling Core Edit/Save/Load Actions Data Validation Database Abstraction & Event Handlers (Connect / Save / Load) Individual table/feature modules (Each feature acts as a database “table”) DB storage engineReal-time APIs MODEL / ORM Data & Configs CONTROLLER Business Logic VIEW User Interface Controllers (FreePBX Application) Web Browser External Data (LDAP, SQL, etc.) Telephony Switch Config XML, SOAP, etc. API Plugins Subviews
FreePBX 2.x continues strong FreePBX 3.x Under Rapid Development Lots of new talent Present in many Enterprise and Government accounts Bandwidth.com committed to FreePBX continued success Summary