Making the referral and booking the appointment with the patient The GP does it all (Release 2) 16 May 2005

Setting the scene  Busy Monday morning  10 minute appointments  Dr Abbott has 18 patients to see in 2.5 hours

Authentication James Abbott

I think you need to see a specialist. Using the new Choose and Book service, we can book an appointment for you.

Choose and Book icon/button/function key GP System: Patient details page

The advantages for the GP  Simple referral process  Full directory of all the secondary care services available  Decision support information for referral  Advice and guidance facility  Fewer queries from patients chasing referrals

The advantages for the patient  Greater opportunity to influence the way they are treated by the NHS  Ability to discuss their treatment options so that they experience a more personalised health service  Greater convenience and certainty reducing the stress of referral  Choice of a place, date and time that suits them, enabling them to fit their treatment in with their life, not the other way around