Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 1 Ingram Micro IT Staffing The Market's Top IT Staffing Talent from Ingram Micro Professional Services April 18, 2014

120309_ 2 Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

120309_ 3 Agenda ■ Introduction to IT Staffing ■ Other Uses of IT Staffing ■ Key Considerations ■ Professional Services Programs ■ Professional Services Resources

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 4 IT Staffing Services Recruiting and Staff Augmentation Proven highly qualified candidates Screened and certified Flexible Staff Options Full-time direct placements Temporary/Project placements Temp-to-perm placements Contract placements Reasonable Zero Upfront Costs Competitively Priced Candidates of All Skill Levels Technical and Sales

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 5 IT Staffing The Benefits Save Time Build Profits Get the Most Flexibility Enjoy Responsiveness Have Complete Confidence

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 6 Company Opening Optimize Productivity of Personnel Increase Customer Satisfaction Leveraged Resource Resale Services Opportunities Coverage for PTO Revenue | Profitability | Saving DescriptionSKUMSRPMSRP Hourly RateVAR PriceVAR Hourly Rate Noncertified TechT14243$1,199$29.98$1,131$28.28 A+ Certified TechT14246$1,599$39.98$1,508$37.70 Network EngineerT14249$2,199$54.98$1,885$47.13 CCNP / CCIEBV4290$4,800$120.00$4,199$104.98

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 7 Recent Successes IT Staffing Break / Fix Onsite Repair Hardware Conversion PC Refresh Server Refresh Software Refresh – Windows XP end of Life on April 8, 2014 – HIPAA Compliance? Regional POS Rollout

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 8 Employer Mandate – January 2015 Patient Protection and Affordable Care Act Key Elements Health Exchanges Pay or Play Rule 50+ FTE Penalties Non-compliance Employees covered through exchanges Payrolling

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 9 Staffing Key Considerations Time   Job Description   Resume Review   Interviewing   Onboarding   Payroll Processing Cost   Productivity   Internal Associate   Job Board Posting   OpEx vs. SG&A   Obamacare Revenue | Profitability   Lost Sales   Potential Revenue Stream   Return on Associate Time   Customer Loyalty

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Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 11 Questions?

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 12 Ingram Micro Professional Services IT Asset Disposition Services Secure and responsible disposal Removes liability for information IM Preferred Services Category and Vendor Specific Services SKU’d and Customizable SOW’s IM Expert Services Wireless Network Assessments Virtualization Healthchecks 3rd Party Warranty Services Private label product protection Variety of Coverage Options Remote System Admin Services Save a truck roll Outsource support and development System Integration Services Compliment Cloud Services sales Customizable to end-user environments IM Link IM brokered solution provider network Standard hourly rates for labor services Ingram Micro Training Classroom or Online – guaranteed to run Can be resold to end users

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 13 For submitting requests through IM Link… Sales and Support Assistance… | (800) x67247 | x66492 | x66686 To become an IM Link Service Provider… | (800) Follow us: Ingram Micro Professional | Getting Linked Up with IM Link

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 14