1 Welcome to AB140 Introduction to Management Unit 8 Seminar Ethics and Social Responsibility This Seminar is being recorded Please adjust the volume on your speakers so you can hear the music

2 Unit 8 Objectives Understand corporate social responsibility and diversity in the modern workplace Discuss the process of making ethical decisions Identify how companies influence their ethics environment

3 Introduction Successful managers are aware of the ethical climate -Strive to be ethical leaders within the organization. -Most believe they uphold ethical standards in business practices Corporate social responsibility involves consideration of the impact of an organization’s actions on: -Legal -Economic -Ethical -Societal good-will Managing diversity in the workplace is a critical issue -The modern worker is increasingly becoming more diverse

4 Ethical Issue: Yes, No or Maybe Ethical Issue: Situation, problem or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong.

5 Corporate Social Responsibility Definition of Terms: Ethical Responsibility. Legal Responsibility. Economic Responsibility. Philanthropic Responsibilities. Virtual Field Trip:

6 Remember: Ethics is Not Law, Ethics Rises Above the Law! A practice may in fact be legal in a particular place and still be unethical! -Examples: Sweatshops, child labor, unsafe working conditions, bribes, etc.

7 The process of making ethical decisions

8 What is diversity? Diverse clients and employees Gender Age Religious affiliation Disability status Military experience Sexual orientation Educational level

9 Managing Diversity Understanding and deeply valuing employee differences Valuing the connections between diverse employees Recruiting Training Promoting Working with Individuals Backgrounds Beliefs Capabilities Cultures Pluralistic Organization

10 Components of a Diversified Workforce

11 The Business Case for Diversity It is ethical. It is legal. It provides essential resources. -stronger -more competitive

12 Sexual Harassment What constitutes sexual harassment? Who is involved? What forms might sexual harassment take?

13 What is sexual harassment? Sexual Harassment is… Conduct of a sexual nature that has negative consequences for employment Two categories -Quid pro quo: submission to or rejection of sexual conduct is used as a basis for employment decision -Hostile environment: when unwelcome sexual conduct “has the purpose or effect of unreasonably interfering with job performance or creating an intimidating, hostile, or offensive working environment”

14 Components of a Sexual Harassment Policy 1.Comprehensive, organization-wide policy shared with all employees. 2.Supervisor training sessions explaining: Title VII requirements Their role Proper investigative procedures 3.Formal complaint procedure in which employees can discuss problems without fear of retaliation. 4.Act immediately on sexual harassment complaints 5.If investigation supports employee charges, discipline the offender at once. 6.Follow up on all cases to ensure satisfactory problem resolution

15 Application of the process: Case study: A hospital had a sexual harassment policy that was strictly enforced. They also held all vendors to the same standard. One evening a vendor who was working at the hospital followed one of the employees to her car and started harassing her in the hospital parking lot. What should the hospital do?

16 Recap In this seminar, we have discussed: -The process of making ethical decisions -The components of a diversified workforce -Sexual harassment in the workplace

17 Important! All Late Work Must Be Handed In By the End of Unit 9 (next week)! No late work will be accepted or graded after Unit 9. All previous units will be closed at the end of Unit 9. Make any arrangements NOW if you have any zeros in your grade book. I am available to help if needed. (678) or or profsharp1 on AIM, SKYPE and Yahoo

18 Thank You for Attending! Profsharp1 (AIM, Skype and Yahoo Messenger) (phone) Have a great week!

19 Instructor Contact Information Ben Sharpton Profsharp1 – AIM, Skype & Yahoo (cell phone)

20 After the seminar, you can view a recording in the archives located in the seminar room. Select the seminar by date. See you next week!

21 Welcome to AB140 Introduction to Management I’m glad you’re here