UBench International Collaborative Fleet Management Customer in the driver’s seat! Bucharest, 23 October 2008

UBench International Peter Verbraeken, CEO

"It's a Great Time To Be An Innovator"

UBench International UBench helps leasing and insurance companies improve their business processes and serve their customers better. UBench provides a collaborative framework that allows these companies to engage with everyone within the leasing value chain — partners, suppliers, customers and employees — to create a single virtual enterprise connected in real-time.

Begin with the Begin

Competition in the so-called Networked Economy is not between products, but, instead, between business models ! Being no worse than the other lot is NOT a competitive position. Begin With the Begin

Value For Money Change of mindset: from accounting to Mobility Service and Value for Money. Reduce Cost of Services – move from cost driven pricing to price driven costing

What is Service? Relationships with all trading partners are determined by uncertainties. Customers, suppliers, partners and competitors, all operate, consciously or unconsciously, on a basis of reducing uncertainties.

What is Service? Customers will deal with the supplier who represents the least uncertainty. They want best value, best service and greatest stability possible from the supplier, and it is the job of every company to reduce the uncertainties of its customers.

The UBench Business Model Relationships, not Transactions

The Networked Company The current fragmented execution of the required service value chain does not match the changed market needs. Increasingly, businesses will focus less on enterprise performance and more on the global performance of the supplier’s community and the influence of the enterprise on this community.

The Virtual Enterprise UBClaims

Leasing company in the driver’s seat! Business processes become immediate, transparent and in control: “the community owner in the driver’s seat” Enhanced procurement power for the leasing company in the over-priced after market UBench brings their service offering to a new level, offering more convenience and creating customer loyalty.

The UBench Model MOBILITY SERVICE COMMUNITY BENCHMARKING WORKFLOW REAL TIME INFORMATION Prequalified suppliers network Being in control of business processes Suppliers’ Scorecard build loyalty to their brand and customers Back End Integration Vehicle Telematics

What does UBench offer? Simple and Modular Automotive Services UBClaims – UBTech – UBSales Collaborative Framework - Connectivity Benchmarking & Customised Reporting

The Virtual Enterprise UBClaims

Dashboard

Task Lists

Damage

Circonstances

Third Party

Communications & Document Mgmt

Order Services -Repair -Loss Adjustment -Relief Car

Quotation

Attachments

Loss Adjustment

E-Invoice

Total Loss: Auction

Claims Handling

Benchmarking

The UBench Community

The Market

The Community Business Integration Low cost, fast-moving value net –Lease Backoffice –Bodyshops –Surveyors –Audatex –E-Invoice Bynx - Miles - …

Business Integration Low cost, fast-moving value net –Call Center –Road Assistance –Rental Companies –Logistics Service Supplier –Glass Repair –Embedded Telematics The Community

.. In The End Customer in the Driver’s Seat !

Customer in the Driver’s Seat Change of mindset: from accounting to Mobility Service and Value for Money. Reduce Cost of Services – move from cost driven pricing to price driven costing. Generate cost and revenue opportunities through Collaboration. The key to profitable business is exactly the same as the key to creating value: Relationships, not transactions.

Who will be in the back seat tomorrow?

Thank you. Create Value to the Customer and Enhanced Profit to the Firm through Relationships, Collaboration and