Mobilization as a key element for success in e-learning F. D’HAUTCOURT Centre des Technologies au service de l’Enseignement

Who are we ?  University founded in 1834  Students ; Faculty & Researchers  Comprehensive range of disciplines  7 Faculties + several Schools and Institutes  3 missions  Teaching  Research  Service to the collectivity

Administrative structure  Faculty Administration  Local student services  Resource allocation  Central Administration  Central services  10 Departments ◊Finance, Infrastructure, Computing ◊Teaching, Research ◊Academic Support (DSAA) ◊External Relations ◊… DSAA Univ. Library Centre des Technologies au service de l’ Enseignement

Our missions  Infrastructure of lecture halls / classrooms  Audio/Visual equipment, Computing & Network facilities,...  Teacher Development  Shared Resources  Learning Management System, Iconothèque numérique, presentation software…  Audio & Video recording...  New methods, new target populations

Collaborations  Inside the Department  University Library : sources of information, workshops,...  Inside the ULB  University Teaching  IT  Faculty  With other universities  Similar centers in Belgian / foreign univ.

ICT & the University : evolution rather than revolution european project Pioneers (« Lone rangers ») Need of technical support Institutional decision STRATEGIC PLAN RESOURCE CENTRE Bridgehead

Why make use of technologies?  Distinctive image! Up-to-date university  Meeting needs  Support to face-to-face courses ◊More attractive courses ◊Students’ support ◊New pedagogical approaches  Open and flexible teaching ◊Students not available during office hours ◊Students moving on ◊Students abroad (SOCRATES)

Technological assets in teaching  Introducing new practices  Collaborative teaching  Problem-based learning,...  Adding to what is yet existing  New sources of expertise  Opening to the outside world  Improving quality  Teacher’s thinking about his/her practice

Distance Learning Success Factors Critical Issues & Success Factors 1. Clear leadership 2. Overall institutional capacity to implement strategy 3. Local grounding 4. Innovation strategy 5. Local commitment 6. Operational character of innovation 7. Staff / Faculty development & support 8. Learner support system 9. Certification FACSEDIC: Belgian Cooperation project 2005 Report

Involving the actors  Which actors?  A Teacher ◊Belongs to an unit / a section / a department... ◊Needs technical support ◊Needs pedagogical & methodological support  Developpers  Tutors  Students  Administration  Institutional support needed

Why?  Keep motivation high  Share expertise  Share costs and human resources  Provide students with a coherent environment  Insure sustainability of developments Objective: to teach ; not making nice product Teamwork: allowing teacher to focus on his/her pedagogy M O BI LI ZA TI O N

Example within the ULB : FAT Fonds d’appui techno-pédagogique:  Vice-Chancellor’s decision: specific budget  Annual target  In 2004/2005: courses to first year (undergraduates) + huge population  Sélection of 10 projects a year  Use of remunerated students (« jobists ») Strategic plan I have no time enough

FAT Procedure 1. Initial meeting (2 hours) Teacher(s)+ expert in pedagogy + CTE’s advisor Purpose: knowing each other, ◊What are the difficulties? ◊Perceived potential problems ◊questions Making an action plan ◊Choosing a technological solution. ◊Training teacher ◊Hiring jobists ◊Obtaining eventually softwares and materials

FAT Procedure 3. Implementation Joint task: teacher + jobists (+ technician) Regular meeting with CTE’s advisor What the student (jobist) do? searching for pedagogical resources, revising texts, formating slides, HTML pages, scanning pictures, designing glossary Presentation to the community Justification of the investments

FAT

Example : the COUPOLE project  Call for Proposals :  Non-specialized course topics  Multi-institutional team working on a shared online course  Teacher Development  Teaching with technology / at a distance  Technical ◊LMS ◊Other tools  Project coaching