Recommendations Employment and Training Intermediaries Promoting capacity-building of staff in employment services for non-discriminatory working practices Developing new services and new forms of co- operation in order to facilitate the integration of minorities facing discrimination

Recommendations Trade Unions Reinforcing the role of mediator in trade unions in order to provide specific assistance to immigrant workers Putting the fight against ethnic discrimination at the heart of trade union action : appeals, collective bargaining, regulations

Recommendations Non-Governmental / Non Profit-Making Organisations Increasing the level of co-operation between non profit-making organisations, employment services and enterprises, for better integration of migrants into the labour market Combining the fight against ethnic discrimination with gender mainstreaming Recommendations Non-Governmental / Non Profit-Making Organisations Increasing the level of co-operation between non profit- making organisations, employment services and enterprises, for better integration of migrants into the labour market Combining the fight against ethnic discrimination with gender mainstreaming

Recommendations Local Actors Providing support to territories, the relevant level for comprehensive action on fighting discrimination

Recommendations Enterprises Making sure that competencies, not appearances, are the main criteria in recruitment procedures Proving the economic effectiveness of diversity in the enterprise