Dr. Ed L Hansen President - Executive Leadership Systems.

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Presentation transcript:

Dr. Ed L Hansen President - Executive Leadership Systems

Customer Services Human Resources Management Support Services System Administrative Management System Financial Management System

Customer Services Human Resources Management Support Services System Administrative Management System Financial Management System Strength Weaknesses Opportunities Threats

Customer Services Human Resources Management Support Services System Administrative Management System Financial Management System Strength Weaknesses Opportunities Threats Customer

 Demographics  Needs/Expectations  Issues  Knowledge of Service/Product Services

 Philosophy, Nature & Scope  Standards  Performance Indicators  Quality Management Services  Strategic Planning Human Resources Management

 Organizational Structure  Staffing  Wage & Salary  Training & Development  Recruitment  Succession Planning Support Services System

 Facilities  Technology  Technical Support  Maintenance  Supply Chain Management Administrative Management System

 Facilities  Technology  Technical Support  Maintenance  Supply Chain Management Administrative Management System Financial Management System

 Revenue Analysis  Budgeting  Accounting  Management Reports  Accountability

Current ConditionFuture Condition The Tactical Response Gap Analysis Action Plan Execution