INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

 Volunteer Host Families provide an extended family experience by providing regular overnight care in their home for a child with a disability. Our Model

 The model is ‘resource intense’ to set-up o Volunteer Assessment o Child Safe Environments Framework o Volunteer Training o Compliance Requirements o Matching process  As the match progresses o consumer direction increases o Interchange plays a supportive role Our Model Continued

 A safe and nurturing environment for a child  Extended social networks to be with people who choose to spend time with you  Fun and Friendship  Learning in real environments  Building confidence and resilience  A regular break for the family Outcomes

 Established in the mid ‘80’s by families who wanted an alternative to the centre based respite.  Based on similar models already well established in Victoria  Government funded, based on success of the model How Have We Made It Happen

 A model about a ‘real relationship’ and an opportunity for friendship  Volunteer versus paid worker  A model of service which empowers  Creates a natural support for families  Works in partnership with families and volunteers  Good value for money What makes the model innovative?

Evidence:  Service spanning 3 decades.  Long lasting friendships have developed and continue.  Roughly 40% remain connected after formal match ends.  Feedback from families, young people and volunteers – what it has meant to them. How do we know it is innovative?

 What we have learnt has moulded our philosophies  Relationships are important in our lives and sustain us  Learning occurs best in real life  Choice is vital  Communities are build upon diversity Our Learnings

Over the last 3 decades new programs have developed in line with the changing age and developmental needs  Teen Companion/Mentor Program  Sitter Program  Group Programs  Kids ConnectSocial Connect  Friends ConnectBreak Away Innovation underpinned our progress

 Three decades on we remain  client focussed  Underpinned by child safe environments practices  Empowering individuals and supporting social inclusion and engagement for families  Enhancing lives Summary