1 IST Eye-2-Eye Fitness-for-Purpose of Person-Person Communication Technologies SINTEFN Instituut voor DovenNL TandbergN Nottingham UniversityUK TelenorN 2 2 Eye-2-Eye

2 IST Eye-2-Eye Video Text Audio Virtual Reality Audio + + Video Audio + + Text-Chat Data Audio Avatar Telephone Videophone Shared Applications Bandwidth

3 IST Eye-2-Eye Industry Needs to Know Which Technologies have Different Uses & Cost-Benefits? What are the Set-Up Requirements for Different Users & Tasks? How can Rational Business & Service Decisions be Made? Comparative Data Required for Answers

4 IST Eye-2-Eye Eye-2-Eye Solution Human Communication Efficiency Human Communication Efficiency User Satisfaction Physical Environment QoS Equipment QoS Codec QoS Network Fitness-for-Purpose Modelling for Technical Development & Application

5 IST Eye-2-Eye Structure of the Workplan Define & Prioritise Scientific & Market Knowledge Conduct Experiments Analyse Cost-Benefit Exploit Results Disseminate Results Fitness-for-Purpose Evaluation Tool Fitness-for-Purpose Evaluation Tool Cost-Benefit Analysis Tool Fitness-for-Purpose Guidelines

6 IST Eye-2-Eye Key Exploitable Results Fitness-for-Purpose Evaluation Tool Fitness-for-Purpose Guidelines Cost-Benefit Analysis Tool Manufacturers Network Providers Service Providers Standards Bodies Service Integrators Usability Practitioners Research Organisations Target Audiences

7 IST Eye-2-Eye Main Achievements Month 6 State of the Art Requirements for Baseline Experiments Dissemination & Use Plans

8 IST Eye-2-Eye State of the Art Distinction between Media Effects and Media Preferences Focus on –Communication Tasks and Outcomes High in Socio-Emotional Content –IP-based Real-Time Communication for both Fixed and Mobile Networks Dyadic & Group Communication

9 IST Eye-2-Eye Baseline Experiments Situations where Task Outcomes are: – Media Sensitive – Dependent on Non-Verbal Behaviour Study of Media Preferences Tests of Medium Effects –Trust –Negotiation / Persuasion –Joint Problem Solving

10 IST Eye-2-Eye Dissemination Contributions to Standards Bodies –ETSI TC HF –ETSI EP TIPHON (WG5 Multimedia Services) –IETF, ITU-T, IMTC, EURESCOM External Workshops () ?

11 IST Eye-2-Eye Iterative Development Results of AC314 Vis-à-Vis External Workshop Results of Field Experiments Results of Baseline Experiments Results of Laboratory Experiments Year 1Year 2Year 3 Usability & Impact Results FfP Guidelines Cost-Benefit Analysis Tool FfP Evaluation Tool FfP Guidelines Cost-Benefit Analysis Tool FfP Evaluation Tool FfP Guidelines Cost-Benefit Analysis Tool FfP Evaluation Tool External Workshop External Workshop

12 IST Eye-2-Eye Contact Details Dr Peter Brooks SINTEF Telecom & Informatics i2i Project Manager Tel Videophone