Messagemate Flexi Call Manager Telephone System contains the programming parameters that interface the FCM with the phone system. The Customer Info window is where the programmer enters customer information, trading hours, holidays. The Auto Attendant menus window is where the programmer configures the AA and external transfers. The Voic boxes window is where the voice mail boxes and the voice mailbox parameters are entered. The On-Hold messages window is where the on-hold messages and parameters are entered. entered.system. The Information messages window is where Information messages are entered. Advanced configuration-programming parameters set passwords, time-outs, volume levels etc.

Messagemate Flexi Call Manager The Global parameters tab opens the Global parameters window The defined boxes window displays all the available voic boxes The options in blue are available to the voic box user. The options with a yellow background are changed for the selected voic box only

Messagemate Flexi Call Manager This option allows the programmer to enter a voic box password or disable the password. These options turn on the external voic notification and trunk to trunk transfer from a voic box- greeting message. This option selects the default voic -greeting message. (One of Five) The defined boxes window displays all the available voic box extension numbers.

Messagemate Flexi Call Manager The Global parameters tab opens the Global parameters window The Extensions window displays the range of extensions in the highlighted voic box. This option is used to generate new voic boxes. The options backed by yellow are described in detail in the global parameters section.

Messagemate Flexi Call Manager Save to machine: This option saves the selected auto attendant menu from the auto attendant editor window to the machine Save all to machine: This option saves all the data from the auto attendant editor window to the machine Load from machine: This option loads the selected auto attendant menu from the machine. Load all from machine: This option loads all the data from the machine contained in the auto attendant editor window. Cancel voic Closes the auto attendant menu editor window and returns to the main screen. Exit voic Closes the auto attendant menu editor window prompts you to save and returns to the main screen.

Messagemate Flexi Call Manager Internal notification: Set up the internal voic notification options. Notifications: Set up the notification parameters and ports. Voic menus: Allows the programmer to change the voic retrieval and options Unknown voic Sets the default option for an extension forwarded to voic when no voic box has been allocated menus. Voic encoding: Allows the selection of three different audio compression algorithms.

Messagemate Flexi Call Manager Extension groups: This option allows the setting up of extension groups to enable group extension transfers. Voic messages: Set the minimum and maximum voic message length and the maximum number of messages per voic box Purge messages: This is used to activate and set the purge options. Time stamp: Voic time and date indication options. During greeting options: Allows the selection of digits to enable transfers during the voic -greeting message. External notification: External notification options.

Messagemate Flexi Call Manager Customer Information The Next Section is