(c) W. Cellary 2005, slide 1 Wojciech Cellary Department of Information Technology The Poznan University of Economics Mansfelda Poznań, POLAND www: eGovernment: Focus on technology or managerial restructuring?

(c) W. Cellary 2005, slide 2 ICT impact on management ICT make it possible to: Manage large organizations without geographical limits Create flexible, collaborative environment instead of fixed, hierarchical environment Result: Merging businesses toward Networked Virtual Organizations The most efficient and effective organizational structure in era of common ICT availability Business Financial Drivers: Growth, Profit, and Risk Business Differentiators Drivers: Innovation, Quality, and Productivity not applicable to the public sector well applicable to the public sector

(c) W. Cellary 2005, slide 3 organization is different Similarities and differences BusinessAdministration technology is the same audience is the same (customers and citizens are the same people) business organization administration organization space for progress

(c) W. Cellary 2005, slide 4 Claim Organization good for business, because of its efficiency and effectiveness, is also good for administration

(c) W. Cellary 2005, slide 5 Current state of administration 19 th century organization 21 st century technology With 19 th century organization it is impossible to obtain all benefits from 21 st century technology!

(c) W. Cellary 2005, slide 6 Challenge of e-Government Central (single) entry point to all governmental services Central (more central) data processing Local decision making New repartition between: the central and the local single many citizen satisfaction cost efficiency empowering democracy

(c) W. Cellary 2005, slide 7 Problems Prioritization of e-government among other social and economical needs Leadership – political will is the main driver of e-government Agreement of independent authorities to centralize entry points and data processing Collaboration between government, business and academia (triple helix) Infrastructure of ICT to be developed Computer literacy to be increased

(c) W. Cellary 2005, slide 8 ICT in the eGovernment: Do we need more? Nedelcho Nedelchev, Advisor to the Minister of State Administration and Administrative Reform of Bulgaria Skevos Evripidou, Professor and Chair of the Department of Computer Science, University of Cyprus Jože Gričar, Professor and eCentre Director, Chair of the Department of Informatics, Faculty of Organizational Sciences, University of Maribor, Slovenia Panel discussion