Workshop on “Our Managers” Presented by: Rudra Pandey, PhD D2Hawkeye Seventh Floor 130 Turner Street Waltham, MA

Workshop on “Our Managers”  Q1. Three main characteristics of an ideal manager » Decisive: fair, timely, defend team ▪“An ideal manager must be fair, realistic, take timely decisions and defend team against all odds.” » Accountable: responsible ▪“An ideal manager must be accountable and responsible.” » Communication: interpersonal relationship skills, transparency ▪“An ideal manager must have excellent communication and interpersonal skills with client, team and management. She must also be transparent in dealings.” 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.2

Workshop on “Our Managers”  Q2. Three ways to make you enjoy your work » clarity of roles and responsibilities ▪“My roles and responsibilities must be clear.” » objective evaluation ▪“The manager must evaluate objectively with proper structure for reward and punishment in place.” » motivating team environment ▪“The manager must create a professional team environment that is motivating and which encourages professional growth.” 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.3

Workshop on “Our Managers”  Q3. Top three items that a manager should do in a given day » planning and schedule ▪“The manager should have a proper plan and schedule for the day’s work.” » coordination with the team that involves MBWA ▪“The manager must thickly coordinate with the team that involves exhaustive MBWA.” » assess work status ▪“The manager must continuously assess work status and get feedback from the team.” 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.4

Workshop on “Our Managers”  Q4. Three areas where managers in D2HawkeyeServices can improve upon » learning to say “NO” ▪“Each manager at D2HS must learn to say NO.” » proper planning ▪“Each manager at D2HS must have proper project management knowledge that involves project planning, monitoring and control practices.” » convey realistic situation to higher management ▪“Each manager at D2HS must realistically convey team situation to higher management that includes client as well.” 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.5

Workshop on “Our Managers”  Q5. Three ways for managers to be a good leader » Character ▪“To be a good leader, manager must have character.” » have vision and take initiativeness ▪“To be a good leader, manager must have vision and take initiative.” » HRM ▪“To be a good leader, manager must have excellent HRM skills.” 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.6

Workshop on “Our Managers”  Q6. Three ways you could help your manager to perform better » provide authenticate feedback ▪“I can provide authentic feedback.” » responsible, accountable, self-managed ▪“I can be responsible, accountable and self- managed.” » proactive and creative ▪“I can be proactive and creative and help the manager in crisis.” » 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.7

Workshop on “Our Managers”  Q7. Three characteristics of an individual who could be promoted to a manager » decision making capabilities ▪“This individual must have decision making capabilities.” » mature and respected team player ▪“This individual must be mature and a respected team player.” » self managed ▪“This individual must be self-managed.” » 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.8

Workshop on “Our Managers”  Q8. Three ways in which you exhibit your leadership capabilities in your current roles » Proactive participation in all team activities » Impartial judgment » Share knowledge and experience 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.9

Workshop on “Our Managers”  Q9. The first three things you would do if you were a manager » demand more authority ▪“I would demand more authority.” » improve current working environment ▪“I will improve current working environment.” » proper resource management ▪“I will manage the resource properly.” 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.10

Workshop on “Our Managers”  Q10.a. Number of employee that feel he/she are growing in current role at D2HawkeyeServices » YES: 127 (88%) NO: 18 (12%) 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.11

Workshop on “Our Managers”  Q10.b. Number of employee that feel he/she are now ready for managerial roles » YES: 51 (35%) NO: 94 (65%) 5-Oct-15©2005 D2HawkeyeServices, All Rights Reserved.12

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