APLA ORGULLO DE PERTENECER

Operational performance Strategies – Levels of intervention and tools Safety management levels Baseline performance System design Operational performance Practical drift Middle Low HAZARDS High Predictive Proactive Reactive Reactive ORGANIZATION Highly efficient Very efficient Efficient Insufficient FDA Direct observation system ASR Surveys Audits ASR MOR Accident and incident reports Desirable management levels

Safety Information Protection Confidence Feedback Confidentiality

SSP initial steps in support of SMS implementation Conduct a gap analysis of the SSP, in order to ascertain the status of maturity and existence within the State of the elements of an SSP. STEP 2 Develop an SMS training programme for the State safety oversight authority staff. STEP 3 Develop SMS regulations for service providers. Prepare guidance material for the implementation of SMS. STEP 4 Revise the State enforcement policy.

SMS implementation phases Timeline PHASE I Planning SMS Elements: 1.1; 1.2; 1.3 and 1.5 ; [and 1.4] PHASE II Implementation of reactive safety management processes Elements: 2.1 and 2.2 PHASE III Implementation of proactive and predictive safety management processes Elements: 2.1 and 2.2 PHASE IV Implementation of operational safety assurance Elements: 1.1; 3.1; 3.2 ;3.3 4.1 and 4.5 Develop documentation – Element 1.5 Develop and establish means for safety communication – Element 4.2 Develop and deliver training – Element 4.1

SSP initial steps in support of SMS implementation The service providers’ SMS cannot effectively perform either in a regulatory vacuum, or in an exclusively compliance-oriented environment In such environments, service providers will only implement and demonstrate, and the State authorities will only assess, the tokens of an SMS In such environments, service providers will not be able to implement, or the State authorities will be not able to assess, effectively performing SMS.

The bridge State Service providers SSP SMS

State Safety Programme R-NAV Requeriments and homologation of ATC Communicacions Radarization

ACCIDENT Annex 13 - ICAO National Regulations Accident Investigation Board Judicial Proceedings

ICAO ANNEX 13 - 5.24.1 ENTITLEMENT OF ACCREDITED REPRESENTATIVES Advisers 5.24 A State entitled to appoint an accredited representative shall also be entitled to appoint one or more advisers to assist the accredited representative in the investigation. 5.24.1 Advisers assisting accredited representatives shall be permitted, under the accredited representatives’ supervision, to participate in the investigation to the extent necessary to enable the accredited representatives to make their participation effective.

OPERATIONAL SAFETY LAW cannot be delayed provides confidence for safety reports provides data for audits and improvement of the system provides a legal framework for the parties

SAFETY MANAGEMETN SYSTEM Operator´s bomb threat procedure

A vision of the future – Integration State safety programme (SSP) + Service providers SMS = Integrated safety system (ISS) Services provider State Protection Production Safety Programme (SSP) Organization’s Management system (SMS) Service delivery Objective: Safety risk management Support production goals and customer satisfaction Safety assurance Acceptance Compliance oversight Performance-based

SSP + SMS the only possible path towards operational safety

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