Welcome And CONGRATULATIONS! We are so HAPPY you chose PPHC to begin your nursing career!

Emily Dold Case Supervisor New Grad Clinical Liason Jessica Keester Director of Accountable Care Clinical Educator Who are we…

New Graduate Program 2015 Graduate Class Free Training and Education classes Strong clinical support through: assigned mentor Clinical Liason Clinical Educator Other Great Reasons to start with PPHC: Sign on bonus…..$1250 !! “Bring-a-friend: Bonus!

New Graduate Program August 2015  Meet: 2x/ month August- December  Tuesdays/ Wednesdays, usually at 1500  PLEASE work to include these dates into your schedule starting now, so we can enlist help from the supervisors to get shifts covered if need be!  FULL-TIME New Graduates, who attend 80% or more of the New Graduate Events will be considered having “Completed” the Program; and will receive the $200 stipend  Debriefing, Educational modules, Guest speakers, and always food!

Schedule Program Calendar August Introduction Dinner Program Expectations Professionalism Module August Pediatric Assessment Cookies and Case Studies September Coffee and Comments Option 1 In-service September Ostomy and Skin Care Cookies and Case Studies October Coffee and Comments Respiratory A&P, Oxygenation, October Advanced Respiratory Intervention, Tracheostomy Cookies and Case Studies November Coffee and Comments Neurology, Seizures In-service November Pediatric Palliative Care In-service Cookies and Case Studies December Program Commencement Dinner

Professionalism For the Home Care RN

Professionalism  Working in less “formal” healthcare environment, but still PROFESSIONAL (ie. Working under your RN LICENSE..)  What is OK to vary from Nursing School/ hospital positions, what is not??  Always error on the side of caution; if you don’t know, ASK!

Importance of Professionalism in the work environment To earn and keep respect among: Peers Other HCPs Patients/ patient families Supervisors/ management Respect To keep boundaries established Identifies you as the care provider Boundaries PROTECT YOR LICENSE Stay within company policy License

Professionalism: the BASICS Professional Dress ▫What is the patient/ parent ok with VS. what is ok to do as a professional? Attendance ▫Notice when sick ▫Notice for Vacation/ plans Timeliness What about…. Yoga Pants? No Shorts? No Open Toed Shoes? No Badge? YES

Professional Boundaries Patient discussion HIPAA Family/ social issues discussion BUSINESS HOURS Type/ Amount of communication Therapeutic relationship Physical/ Emotional Social Issues “Friendships”/ Communications out-side of work Patient issues ParentsPatients Nurses/ HCPs Management / Supervisors 1. Does this DIRECTLY benefit the well-being of my assigned patients? 2. Is this within the scope of my Practice?

Professional Communications… Phone  Calling Providers  Be prepared and professional  Text messaging  No patient names  Use with Patients  HIPAA!  Do Not or text the patient’s name to ANYONE. impression does this give your management team/ other healthcare providers/ families??  Titles/ Addressing s  “Mr.”/ “Mrs.” / always sign your name and contact information to s  Verbiage/ Grammar/ punctuation/ spelling…..  “Ranting”  It’s unneccesary and unprofessional. If you are frustrated/ irritated/ etc. it’s always best to meet and talk face to face

Supervisors  9-5  Best to contact work number, leave message  Text-messaging?  Time-sensitive  Imperative information **When to contact On-Call Other RNs/ HCPs  About patients?  Professional verbiage  Time sensitive, considerate  Friendships/ Social activities ? Patients/ Parents/ Families  If this parent worked for the Board of Nursing … would you tell them that?  Relationships change!  Be PROFESSIONAL, Be RESERVED, if you see the situation becoming unprofessional politely end the conversation and call your supervisor! Professional Communications…

Thank you