SUMMER CAMP COUNSELOR E-LEARNING COURSE Chester Manuel (Advisor Dr. Miguel Lara) Master of Science in Instructional Science and Technology Capstone Fall 2014 School of Information Technology and Communications Design California State University, Monterey Bay

PROBLEM Stanford Athletics Summer Sports Camp for hundreds of K-12 athletes Known for safe and fun summer camp experience Many camps active concurrently

TARGET AUDIENCE The backbone of the camps are summer sports camp counselors Temporary workers with no work experience Need to quickly and effectively train counselors before arriving Program needs to run smoothly and on tight schedule

OBJECTIVES Train new counselors before camp arrival Minimize program schedule delays Maintain program safety and security Increase self-confidence of camp counselor at their job

SOLUTION DESCRIPTION E-learning course delivery Multimedia learning Self-check quizzes Case study final test

IMPLICATIONS Camp counselor may be able to refer back to training while at job Counselor support to complete important tasks Train multiple counselors with different learning styles and capabilities

DESIGN OVERVIEW Kemp ISD Model Learner and content focused Holistic Technology e-Learning authoring tool Web based

DEVELOPMENT PROCESS UX design with Rapid e-Learning design tool Presentation Data processing Rapid e-learning Storyboard Horizontal prototyping Iterative and continual refinement

PROJECT DEMO

PROTOTYPE EVALUATION Usability Analysis Online Questionnaire Quantitative and Qualitative Feedback Problems identified Navigation issues Captioning improvements

CHALLENGES AND ADVICE Storyline menu items and captioning controls limited in customization Mobile version more development time needed Get another person for testing

CONCLUSION Enhancements for future training Expand to directors Develop for mobile Thanks to all who contributed to my success

Q & A