Agenda Company News Feedback from 10.1 Upgrade Program Merit Portal & Merit Intelligence Merit Partnership Infor – “ A Safe Pair of Hands?”

Merit a leading provider of Enterprise Management Solutions Our background Merit Consulting established in Norway in 2004 Experience with Lawson Merit Wise & Movex since the 1970’s World’s largest M3 Partner Acquisitions this year MS-CRM company in Switzerland & India The largest Jeeves partner in Sweden Breaking news ……

20 local offices to ensure nearness to our customers in our markets Merit Customer nearness

Revenue: $4.1m Result: $0.56m Revenue: $5.27m Result: $0.59m Revenue: $5.95m Result: $0.66m Revenue: $6.79m Result: $0.76m Revenue: $13.08m Result: $1.05m Revenue: $22.59m Result: $0.8m Revenue: $35.9m Result: $1.18m Company Evolution

Merit Industry focus In depth industry knowledge and expertise Covering all relevant processes and application areas Market leading solutions tailored to meet specific conditions and requirements Based on your industry’s best practices and processes DISTRIBUTION & RETAILMANUFACTURINGFOOD & BEVERAGE SERVICE & RENTALFASHION

Nineteen 10.1 Upgrade Projects

Feedback Dramatic reductions in number of mods Extensive use of Lawson data migration know-how & tools Great user acceptance of LSO & LES Aarbakke

REPORT & ANALYSISORDERLOGISTICS DATA WAREHOUSEFOUNDATION ORDER ENTRY ORDER ENTRY PRODUCT CATALOG PRODUCT CATALOG CUSTOMER & SUPPLIER CLAIM CUSTOMER & SUPPLIER CLAIM SERVICE & RENTAL SERVICE & RENTAL LOGISTIC REPORTING MANUFACTURING REPORTING MERIT PORTAL WEB CLIENT MERIT PORTABLE MOBILE CLIENT ENTERPRISE MANAGEMENT SOFTWARE INTERFACE ENTERPRISE MANAGEMENT SOFTWARE INTERFACE INFORMATION TOOLBOX BALANCED SCORECARDS MULTI- DIMENSIONAL REPORTS GRAPHICAL VISUALIZATION ROLE CENTER ROLE CENTER PROCESS CONFIGURATION DATA MODELS DATA MODELS

Designed for efficient and easy administrated business intelligence reporting Complete Lawson M3 reporting with flexible data models Intuitive and role based user front end ensures easy deployment Roles, menus, and configuration parameters Drill down reports DaaDaa Merit standard data models Merit standard data models XML reports Balanced Scorecard Source DataData Warehouse WAREHOUSE AND LOGISTICS WAREHOUSE AND LOGISTICS MANUFACTURING PROCUREMENT SALES Other sources FINANCE Merit Intelligence Process Lawson M3

Merit Intelligence Role based EMPLOYEE MERIT INTELLIGENCE ROLE SARA SALES, FINANCE Managing Director All business units / group DAVID SALES Sales Manager – region west All business units reg. west ROBERT FINANCE Finance All business units / group CARI SALES, LOGISTICS, CLAIM Customer Service All business units in UK PETER LOGISTICS, WAREHOUSE Logistics Local unit

Integrated with Lawson M3 Smart Office / Workplace

Merit Report & Analysis Examples Strategic Measures Analytical Measures Operational Measures

Merit Partnership APPLICATION SUPPORT AGREEMENT Always available support from resources who knows your business and company APPLICATION SUPPORT AGREEMENT Always available support from resources who knows your business and company APPLICATION MANAGEMENT AGREEMENT Services to secure operation of critical areas in your business application APPLICATION MANAGEMENT AGREEMENT Services to secure operation of critical areas in your business application DEVELOPMENT AGREEMENT Services to secure continuous on business processes and process management DEVELOPMENT AGREEMENT Services to secure continuous on business processes and process management SOFTWARE MAINTENANCE AGREEMENT Agreement with Merit or partners to cover new releases and corrections SOFTWARE MAINTENANCE AGREEMENT Agreement with Merit or partners to cover new releases and corrections SURVEILLANCE AND OPERATION AGREEMENT Hosting and operation of needed infrastructure to run Enterprise Applications SURVEILLANCE AND OPERATION AGREEMENT Hosting and operation of needed infrastructure to run Enterprise Applications Merit Partnership

Merit Partnership Has 5 focus areas

What lies ahead?