Dhiren Chatalini, Pringgo Husin, & Jimmy Nguyen
Business tool Shows Performance Indicators(PI) - Focus on small targets areas Key Performance Indicators - What to do to increase performance - Related to a strategic objective - More powerful than PI’s Important Information to User Contains Scorecards, Reports and Filters Dashboards
1970s : Idea for digital dashboards for decision support 1990s: With expansion of internet, started to appear. Digital Nervous System term appears Present: Can be out of the box, or in house. History of Dashboards
“…You always are alert to the most important things, and you block out the information that's not important. And companies really need to have that same kind of thing: the information that's valuable getting to the people who need to know about it.” Digital Dashboards are just part of the DNS Digital Nervous System
Stand Alone Software Applications Web-browser based applications Desktop applications (widgets) Specialized dashboards may track all functions in a company (and allow drill down, to video low level data) Types of Dashboards
Link past business trends & information current operational data. Alert stakeholders when metrics and indicators are in red. Decision makers were surveyed and said most decision making comes after viewing 6-10 data sources Can integrate Dashboards with databases, spreadsheets and other applications Dashboard Usage
Benefits of Dashboards Better Decision Make better business decisions by bring all key information Allows business managers to make: - Fact-based data - Data-driven decisions Faster Decision Information in dashboard is the end result Web-based dashboards are available to users worldwide
Benefits of Dashboards Better Performance Combine data from a variety of systems into a single, summarized version Present dynamic and real-world view data Allows teams to effectively: - Measure - Monitor - Manage
Disadvantages of Dashboards Time Consuming Employees are required to be trained to perform the function Costly Procedure Required to purchase the software Requires profession Professional reports takes a lot of experience to create a perfect dashboard
SAP Xcelcius
Components
Data Source
Properties Window
Manufacturing firm: Present KPI relating to # parts made (in a time frame) # parts that failed quality testing Human Resource Dept. # Openings in company Retention Rates Cost of recruiting E.g. GE Aviation created Digital Cockpit (monitor aircraft makers spare parts) Dashboard Usage examples by Industry
Strategic Dashboards Real Life Examples Used by Management to present KPIs and performance monitoring Operational Dashboards Present instant and real-time information Used by: - Emergency - Call centers - Manufacturing plant
Real Life Examples Informational Dashboard Geared towards a broader audience of business users Dashboard are often: - Functional - Amazing outlook Analytical Dashboards More strategic dashboards as analysts wants raw data from OLTP