Quarterly Strategy Update School District of Beloit Prepared by Ricoh, USA. Ocotober 31st, 2012

Your RICOH Support Team Meeting Attendees Victor Masliah Technology Director Kim Daniels Jennifer Zemlicka Kenton Eschmeyer Dennis Kindschy Major Account Sales Manager Deb Wallman Operations Manager Brian Ooton Strategic Accounts Sales Manager Jennifer Zemlicka Customer Relationship Manager Kenton Eschmeyer Major Account Executive Kim Daniels Integrated Account Manager Jamy Pesik Copy/Print Center Supervisor

© 2012 Ricoh Americas Corporation. All Rights Reserved. Agenda Introductions Meeting Objectives Strategic Discussion Items Ricoh IT & Proactive Services Hot Spot Printing / Ricoh Printers K-12 Workflow Solutions Copy/Print Center Discussion Questions / Follow-up / Open Discussion Schedule next Quarterly Meeting © 2012 Ricoh Americas Corporation. All Rights Reserved.

Objectives of the QSU The Purpose and Objective for this Quarterly Strategy meeting is to: Assist in maintaining an effective up- to-date strategy for your organization Encourage ongoing and proactive innovation Determine performance standards for greater customer satisfaction Facilitate a joint partnership in creating action plans for evolving needs

© 2012 Ricoh Americas Corporation. All Rights Reserved. Strategic Discussion Items Ricoh IT & Proactive Services Hot Spot Printing / Ricoh Printers K-12 Workflow Solutions Copy/Print Center Discussion © 2012 Ricoh Americas Corporation. All Rights Reserved.

Ricoh IT & Proactive Services Nationwide Coverage Teknoforce Proactive Proactive network management Remote / automated solutions Integrated web-based platform

Providing Support When & Where You Need It Seamless coverage anywhere in the U.S. for any sized organization 55 Direct Locations 1136 Dealer Locations One number to remember Over 1700 industry-certified technicians nationwide On-site or remote support Immediate notification Expert consultative advice and recommendations Total solution support One-on-one technical support and assistance Helpdesk support Proactive approach to network resolution In contrast to local mom/pop Managed Service Providers, our dedicated Teknoforce team provides expert technical assistance and around-the-clock network support with nationwide coverage for any size organization – small to big. Our expert Teknoforce team offers what few others can Extensive national coverage with local support, plus 24/7 remote monitoring and maintenance. Results without a service call. The Ricoh Managed Services Operations Center resolves up to 76% of calls remotely Rapid response virtually anywhere in the U.S. from more than 1,700 technicians with more than 2,000 IT certifications No wait-time. Users get help instantly with remote maintenance. Answers to basic questions on printing, maintenance, etc. from the support desk without an on-site visit Access to a customer ticket portal enabling you to review and manage your Ricoh IT tickets. 7

Ricoh Hot Spot Printing HotSpot Printing enables mobile knowledge workers to easily and securely print documents, E-mails, and Web page content from Internet-enabled laptops, cell phones, and wireless handheld devices. Driverless workflows HotSpot Printers are completely plug-and-play HotSpot functionality is securely embedded inside the printer HotSpot Printers provide total data security HotSpot Printers are versatile and support mobile printing as well as everyday network printing

Ricoh Printer Product Line 13PPM – 75PPM Monochrome SP 3500N (30) SP 3510DN (30) SP 4100NL (31) SP 4310N (37) SP 6330N (35) SP 5200 (47) SP 9100DN (75) SP 8200DN (50) Laser Printers Price 5210DN (52) SP C242DN (21/21) SG3110DN (29) SP C320DN (26/26) SP C430DN (31/31) SP C820DN (40/40) 21PPM – 50PPM Color SP C821DN (50/50) SP C431DN (37/37) SP 1200N 23 ppm GXe7700N (29) SP 100N 13 ppm SG3110DNw (29) Duty Cycle 9

K-12 Workflow Solutions Business Process Optimization (BPO) Student Administration Teacher Administration Finance Information Technology Administration Business Process Optimization (BPO) Enrollment Process Transcript Management and Requests Financial Aid Grant Administration Testing Results Administration Curriculum Knowledge Bank Parent/Teacher Collaboration Portal Attendance Management Immunization and Health Teacher Credentialing Continuing Education Requirements Staff Availability New Hire On Boarding Performance Reviews Time Off Requests Travel Requests Compensation Plans Terminations Expense Reports Accounts Payable Accounts Receivable Check Requests Purchase Orders Credit Approvals Budgeting Vendor Maintenance Service Requests Asset Tracking Procurement Requests Asset Management Customer Service Requests Facility Requests Resource Scheduling Safety/Incident Tracking Space Planning Physical File Management Improved worker productivity through automation Paper to digital conversion

Copy/Print Center Average Monthly Volume 435,938 Black & White Images 1,320 copy/print requests Job Submission Streamlining Current TRAC Usage Follow Up Training Incentive for TRAC use Alternative Finishing Options Inline GBC Punch Unit Offline Folder/Inserter Production Hardware Lease Expirations August 1st, 2014

Questions and Open Discussion