We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP

People gather. They cluster. They form groups- unintentionally or by plan.

Why Don’t They Score More Often Why Don’t They Score More Often ? ?

“Teams at Work Another Perspective”

a. teamwork at work b. 12 ways teams succeed c. evaluation of your current teamwork at your CUs d. evaluation of your teamwork: ropes course you just completed e. benefits and detriments of teamwork f. realities of teamwork in a USA workplace

Americans typically HATE to work in groups

Americans typically HATE to work in groups yet we make the best T-E-A-M-S when CHAOS happens!

Communities Gatherings Crowds Mobs Teams

Teams are a form of a group

Yet groups rarely act like teams

What are some causes of failures in Groups?

Individual jealousies No time spent developing: relationships, trust, respect Individual jealousies No time spent developing: relationships, trust, respect Causes of Group Failures

Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Causes of Group Failures

Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Poor leadership No leadership Too much leadership Causes of Group Failures

Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Poor leadership No leadership Too much leadership No acceptance of individual Skills, abilities, knowledge Games being played Causes of Group Failures

ndividual jealousies Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Poor leadership No leadership Too much leadership No acceptance of individual Skills, abilities, knowledge Games being played ndividual jealousies Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Poor leadership No leadership Too much leadership No acceptance of individual Skills, abilities, knowledge Games being played Causes of Group Failures

FORMING NORMING STORMING PERFORMING

FORMING NORMING STORMING PERFORMING UNFORMING REFORMING

Who is this Group ?

Last year

Think Act Value

How do we… Think Learn Communicate Solve Problems

Understand Communicate Team Motivate Support

Understand Communicate Team Motivate Support Team like

Why should I/You/We? Why should I/You/We?

24 x 7 = % to 75% 10% to 15% 24 x 7 = % to 75% 10% to 15%

Getting to Know Them ABCDEFGHIJKLMABCDEFGHIJKLM NOPQRSTUVWXYZNOPQRSTUVWXYZ Age Zealous about A - Z -

Differences Divides, Diversity Enriches a. b. c. d. e. f. g. h. i. j. k. l. m. a. b. c. d. e. f. g. h. i. j. k. l. m. n. o. p. q. r. s. t. u. v. w. x. y. z. n. o. p. q. r. s. t. u. v. w. x. y. z.

Differences Divides, Diversity Enriches a. b. c. d. e. f. g. h. i. j. k. l. m. a. b. c. d. e. f. g. h. i. j. k. l. m. n. o. p. q. r. s. t. u. v. w. x. y. z. n. o. p. q. r. s. t. u. v. w. x. y. z. Age Background Culture Age Background Culture xenophobia zealousness xenophobia zealousness

Clarity of Goals Commitment to Goals Focus on Tasks Clarity of Goals Commitment to Goals Focus on Tasks Successful Team Characteristics

Clear Visions Communication Skilled Members Clear Visions Communication Skilled Members Successful Team Characteristics

Changeable Leaders Focused Efforts Willingness to Challenge Each Other Changeable Leaders Focused Efforts Willingness to Challenge Each Other

Successful Team Characteristics Willingness to Learn Planning Open to Change Useful Power & Authority Willingness to Learn Planning Open to Change Useful Power & Authority

Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Successful Team Characteristics Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority

Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Successful Team Characteristics Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority According to Dr. Rob Williams

Workplaces usually have Individuals & Groups That can learn to be more That can learn to be more Team-like Dr. Black says…

Teamwork Quotes Since the early 80s

Teamwork Quotes There is no “i” in TEAMWORK!

Teamwork Quotes 50% of TEAM is ‘ME’ Integrated w/ the other letters

Teamwork Quotes The strength of the team is each individual member… the strength of each member is the team.” Coach Phil Jackson

Teams ? Groups

What teams Do you have in your Credit Union now?

Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Successful Team Characteristics Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority

Football What teams Do you have in your Credit Union now?

Football Baseball What teams Do you have in your Credit Union now?

Football Basketball Baseball What teams Do you have in your Credit Union now?

FootballTrack & Field Basketball Baseball What teams Do you have in your Credit Union now?

People do not care How much you know Until they begin to know That you care. People do not care How much you know Until they begin to know That you care.

Together Everyone Accomplishes More Together Everyone Accomplishes More

O T T F F _ _O T T F F _ _ O T T F F _ _O T T F F _ _ What might the next two letters be? What might the next two letters be?

What Might This Be?

Break a box into 4 pieces 12+ ways

Cut a pie into 8 pieces Making only 3 cuts.