Linking the World Through Learning 1 GEM – GDLN Event Management system GDLN Asia Pacific General Meeting, June 2007

Linking the World Through Learning 2 Build with a view of “ Flattening Network ” Common code of conduct for interaction between known and unknown entities Common set of tools and policies to facilitate business transactions between geographically diverse and distributed entities Common grounds for understanding and expectations A marketplace for supply and demand ideas, services, and knowledge

Linking the World Through Learning 3 GEM-The New GDLN Event Management System Decentralized Enables Affiliates to take lead in business: manage events on behalf of their clients, become an Event Service Coordinator! Multi-Purpose Facilitates agreements for blended activities – VC, E-learning, F-2F Helpful for local event planning and resource (space!) management Menu of services; community market place; Task driven workflow Generates tasks for user and guides them through the key steps in the business process Personalized ( “ My GEM ” ) Provides quick and easy access to information relevant to “ YOU ” Multi-lingual user interface

Linking the World Through Learning 4 New Model …  Proposal sent to sites  Negotiations between sites and client  Agree on terms and conditions  Booking of sessions  One step proposal with all information pertinent to the event incl. services needed, sites, terms and conditions  Event Service Coordinator processes proposal  Creation and signature of agreements Guided workflow: GEM Guides you through the key steps of the process

Linking the World Through Learning 5 Functional Framework – how is it organized?  Events  Resources and Services  Invoices  Terms and Conditions Library  Participants and Evaluation  Tasks  Contacts  Calendar  Reports

Linking the World Through Learning 6

7 Events  Manage your own events – without GDLN Service Coordinator  Create and manage events on behalf of other Affiliates  Organize local and regional events through the system – including VC, E-learning, F-2F, or blended  Create and update agreements as many times as needed  Add unlimited contacts for any event (not limited to primary and alternate)

Linking the World Through Learning 8 Resources and Services Manage scheduling and booking of your resources (such as rooms, equipment, and personnel) – also for local events Easily determine the availability of your resources Create a menu of services offered by “ You ” – including rates (can be updated anytime) Create your terms and conditions library – chose to automatically add in an Agreement or add as needed

Linking the World Through Learning 9 Invoices  Option to send invoices directly to a Client – based on the selection in the Agreement  Create as many invoices as needed per event – include services not specified in the agreement  Get Invoice approval and payment alerts – for Invoices processed by the GDLN Accountant  Access your invoices at anytime – both receivable as well as payable  Invoices available in PDF format for easy printing and ing  Banking information populated to the Invoice (need to setup in the profile once – can be updated later)

Linking the World Through Learning 10 Participants and Evaluation Participants: Invite and register participants Manage participants registration requests Direct registration through GDLN website Manage alumni list (reporting, marketing) Evaluation: Participant Evaluation (Customizable by Client)

Linking the World Through Learning 11 Calendar  “ My Calendar ” displays your events  Different views (Daily, Weekly, Monthly)  Enhanced Search Engine (sector, regions, client, date etc.)

Linking the World Through Learning 12 ONE profile for any Organization (be it Client, Affiliate, or both) ONE account per user (no more selecting profiles) Setup local time and language preferences All users have access to contact information for all Affiliates and Service Coordinators Contacts

Linking the World Through Learning 13 Cost Estimator Currency Converter Time Converter Discussion Forum Easy Search and Filter options Built-In Tools

Linking the World Through Learning 14 Need Help? GDLN Website, GDLN Event Management (GEM) system, GEM Issues, Billing and Payment (through GDLN Services), GDLN Business Policies, GDLN Advisory Desk,