Training Successful Professionals Since 1991 © 2013 Directions Training

Over 20 Years of Experience Authorized Vendor for Numerous Technologies Flexible Delivery Methods & Custom Training Highest Class Run Rates Certified Instructors Provide Services for SMB to F500 Training Successful Professionals Since 1991 © 2013 Directions Training

Training Successful Professionals Since 1991 © 2013 Directions Training

Training Successful Professionals Since 1991 Microsoft Citrix CompTIA Six Sigma Project Management Business Skills VMware Cisco ITIL (ISC)² Unix Linux © 2013 Directions Training

Training Successful Professionals Since 1991 ILT ClassroomVirtual ILTPrivate E-learning/Video

Training Successful Professionals Since 1991 © 2013 Directions Training

Training Successful Professionals Since 1991 © 2013 Directions Training Ensure a Successful Lync Migration with Directions Training  Trained Thousands on Lync Using Our D ⁴ Migration Process D¹ - DEFINED² - DEVELOPD³ - DELIVER D ⁴ - DETERMINE (GAPS) Gap Analysis/Project Scope (TPDC) Team/Plan/Design/ Communicate (APDC) Announce/Preview/ Deliver/Continuous Learning (MSME) Measure/Support/ Monitor/Evaluate

Training Successful Professionals Since 1991 © 2013 Directions Training Public Lync Offerings Lync 2010 Course Offerings  Deploying, Configuring, and Administering Microsoft Lync Server 2010  Planning and Designing a Microsoft Lync Server 2010 Solution Lync 2013 Course Offerings  Core Solutions of Microsoft Lync Server 2013  Enterprise Voice and Online Services with Microsoft Lync Server 2013

Training Successful Professionals Since 1991 © 2013 Directions Training Customized Lync Offerings Just-in-Time-Just-Enough-Training (JIT-JET)  30, 60, 90 minute sessions  Hands-on or Lecture Demo  Designed for Multiple Users: Executive White Glove, Power, Admin and General  Combine modules from multiple course offerings  Add or subtract the number of days in your training plan  Select the day, time and delivery modality for your class (multiple time zones available)

Training Successful Professionals Since 1991 © 2013 Directions Training Voucher Based Training for Lync (VBT) What is a Lync VBT Session?  minute demo/overview of Lync and it’s features  Live presentation, onsite or virtual  Modular content: customization available  Offered only as a private training session  The only SATV training opportunity available for Lync What Other Applications are Available?  PowerPoint, Excel, Word, Outlook, SharePoint, and Windows 8

Training Successful Professionals Since 1991 © 2013 Directions Training Benefits of Training ProductivityProfitabilityRetention

Training Successful Professionals Since 1991 Thank You! We look forward to working together to fulfill your training needs. Directions Training Sue Johnson Enterprise Account Executive © 2013 Directions Training