Final Presentation Tuesday, April 21 st, 2009 Project Advisor: Dr. Whit Smith Group Members - Chris A. Higginbotham -John Lewis - Nikhail Singh

Design Approach Consulting thought process Evaluated list of problems and objectives Determined priorities for these issues Adapted to a dynamic environment

Original Expected Tasks 1. Interface volunteer portion of Donor Perfect with volunteers. 2. Donation Station in rear of building. 3. Install a PC in the volunteer check-in area. 4. Badges – Issue guests badges with bar codes. 5. Check the badges against list and notify if security alerts. 6. Download/upgrade additional Microsoft Software. 7. Website Upgrades. Do not touch donation portion. 8. Implement Donor Perfect Software. 9. Virus/Spyware on Server and PC’s. 10. Install UPS’ and surge protection on switches and DSL. 11. Interface ups software with ADSWC server so that it will do a controlled shutdown. 12. Map out Ethernet cabling. 13. Implement stronger passwords. 14. Implement Flash drives with USB extension cables. 15. Move printers onto print server for network printing. 16. Repair two teen lab computers 17. Use Database for verifying volunteers. k

Tasks Performed - Promised 1.Interface volunteer portion of Donor Perfect with volunteers. 2.Donation Station in rear of building. 3.Install a PC in the volunteer check-in area. 4.Badges – Issue guests badges with bar codes. 5.Check the badges against list and notify if security alerts. 6.Download/upgrade additional Microsoft Software. 7.Website Upgrades: Do not touch donation portion. 8.Worked with Donor Perfect to get the software installed onto the server. 9.Installed Symantec Antivirus and Malwarebytes onto 31 PC’s. 10.Install UPS’ and surge protection on switches and DSL. 11.Interface ups software with ADSWC server so that it will do a controlled shutdown. 12.Mapped out Ethernet cabling. 13.Added Admin passwords to all new PC’s in case users forget their password. 14.Implement Flash drives with USB extension cables in both the training lab and in job counseling. 15.Move printers onto print server for network printing. 16.Repaired two teen lab computers and several of the mice. 17.Set up volunteer scheduling using Volgistics.

Tasks Performed - Additional 18.Moved Symantec and MS Office downloads into easily accessible folders on the server. 19.Fixed Fontaine’s Adobe and Webmail problem. 20.Worked with office fax machine to get it working again. 21.Tried to install new wireless router for laptop usage. 22.Worked for many days on determining and labeling good monitors and PC’s in the storage room. Repaired many of the existing PC’s. 23.Worked on security camera system to determine status of cameras and cabling. 24.Updated Fontaine’s computer. 25.Fixed domains on Ebony’s PC because it wouldn’t log in. 26.Set up GT user/password accounts. 27.Constructed secure password list. 28.Worked for three days on getting rid of malware on the training lab computers. 29.Fixed the Internet connection problems in the training labs caused by the installation of the Symantec Antivirus on 3-4 PC’s. 30.Urgent repair of Cynthia’s PC. The hard drive crashed and needed to be replaced and to be reloaded with all of the software. 31.Urgent repair of Deb’s PC. The hard drive crashed and needed to be replaced and to be reloaded with all of the software. Also, the motherboard was bad on it. 32.Worked to find “lost” data on the Access database. 33.Worked with “Whentohelp” software to see if it would integrate with the web site.

Tasks Performed - Additional 34.Upgraded Microsoft Office 2007 on a couple of PC’s and put vrs on several others. 35.Worked unsuccessfully to uninstall the K9 software from the job counseling PC’s. 36.Worked with Nancy on problem with Thunderbird program. Installed MS Outlook, but later went back and reinstalled Thunderbird software. 37.Made many modifications/corrections to the web site. Do not touch donation portion. 38.Installed Donor Perfect Software onto five additional PC’s. 39.Constructed FAQ list for future Teams. 40.Constructed Volgistics document for future Teams. 41.Constructed Badge /Barcode Scanner document for future Teams. 42.Constructed website update document for future Teams. 43.Constructed contact list document for future Teams. 44.Constructed general tips document for future Teams. 45.Reset “Deep Freeze” application on job counseling PC’s. 46.Replaced Shirley’s printer. 47.Installed two new PC’s in Engineering office. 48.Ran Camera/power cable for new camera at the donation station. 49.Ran new CAT-5e cable for new donation station PC. 50.Updated Adobe Acrobat software on Fontaine’s PC. 51.Fixed Gean Jones’ logon problem. 52.Trained Deb on Volgistics usage for volunteers.

Projected vs. Actual Projected Tasks by Category Actual Tasks by Category

Project Objectives Website Modifications Shelter Security Hardware Issues Database Integration

Website Modifications Integrated online volunteer applications Provided volunteers with autonomous scheduling General website editing and maintenance Provided user guide for website maintenance to the staff

Volunteer Page

Volunteer Interface

Volgistics Functionality  Database to store volunteer information  Print volunteer reports  Schedule volunteers  Allows volunteers to sign-in and sign-out on site  Eliminates paper records

Volgistics Interface

Shelter Security ID Badges Virus/Malware Security Cameras

ID Badges

Virus/Malware Symantec Constant Virus Protection Malwarebytes Anti-Malware Protection from Malware (Free Edition)‏

Security Camera Status Found three dead security cameras All of the cables are functional Ran new cabling for Donation Station.

Hardware Issues Networking Computer Repair

Networking Mapped out network cabling Set up network printing for several PC’s Active Directory – User Accounts Web filtering (K9 software)‏

Computer Repair Hardware  Hardware Failures (PC’s, Printers, Monitors)‏ Software  Virus and Spyware  Software Installation  Internet Speed  Database Issues  Largest Time Absorber

Time Spent Percentage of Time Spent - Projected Percentage of Time Spent - Actual

Donor Perfect and Volgistics Integration Install the DonorPerfect program and ensure the system is functioning Collect volunteer records using Volgistics Integrate Volgistic's records with the DonorPerfect database

Access Database Integration Before After

Access Database Integration Decodes Barcode Output

Costs Material Costs: Barcode Scanner and Holder = $ Barcode Scanner and Holder = $ Donor Perfect Software = $ Donor Perfect Software = $ Donor Perfect Import Module = $ $100/year recurring cost. Donor Perfect Import Module = $ $100/year recurring cost. CAT-5e cabling = $ CAT-5e cabling = $ COAX cabling = $ COAX cabling = $ Volgistics = $130.00/month Volgistics = $130.00/month Total Material Costs = $ $1660/year recurring cost. Total Material Costs = $ $1660/year recurring cost. Still Need to purchase security camera equipment for approximately $ Still Need to purchase security camera equipment for approximately $ Labor: Labor Hours: 3.5 hours/day per Student = 10.5 Hours/day Labor Hours: 3.5 hours/day per Student = 10.5 Hours/day X 27 days X 27 days = 283 Total Hours

Future Needs Order more USB flash drives. Additional repair equipment. Acquire and install a wireless router. Install managed switches to be able to monitor network usage and bandwidth statistics. Sell all donated equipment on Craig’s list to bring in additional revenue. Install new cameras and power regulators. Implement badges to guests. Access Database optimization Active resident malware (purchase Malewarebytes). Fix web filtering software. Ensure that critical staff PC’s are being backed up on the server (set up separate backup process so that it doesn’t interfere with main server backup process). Reinforce staff training on all new software. Work with new group to lessen learning curve. Tell them to allot more time for maintenance needs. Important Documents Password List

Questions?