Training In New Technologies (TNT) PLQIF Project Alana Ward Libraries, Museums and Archives Manager Inverclyde Council

Background People’s Network implementation in 2001/2 Training programme (with IT components) since 2009 Skills survey – staff lacking IT confidence

The Response PLQIM Fund bid : Training In New Technologies Partnership with North Ayrshire Libraries Training Needs Analysis

Training Needs Analysis Inverclyde How confident are you in using the following whether it be for work or personal use? Answer OptionsI am confident I am fairly confident I lack some confidence I am not so confident I am not aware of this service Response Count iPads Android tablets (e.g. Samsung Galaxy, Google Nexus, Kindle Fire etc) iPods MP3 players (e.g. Sony MP eReaders (Kindle, Sony Reader, Kobo etc) Facebook Twitter Flickr Blogs Wikis Clouds (iCloud, Google Docs etc) RSS Feed YouTube Setting up Overdrive for eBooks Borrowing eBooks from Overdrive Downloading audio books (Overdrive/One Click Digital) Digital magazines (set up and borrowing) Mobile apps Podcasts QR Codes Augmented reality Other (please specify) 1 answered question34 skipped question0

Hardware 10 x iPads 10 x Nexus 7s 5 x Kobo Touches 5 x Sony PRS-T2 5 x SanDisk Clip Zips (MP3) 2 x Kindle Fires

Hosting Hosted by Dreamhost on a Moodle server. Moodle is a virtual learning environment. Staff can access any time, from anywhere, with any device.

Content How to use Moodle eAudio services eReaders and digital services iPads and other tablets Quizzes Social Media – Facebook and Twitter Social Media – other accounts and apps

Outcomes Increased confidence and knowledge amongst staff. Improved level of assistance offered to library users. Increased use of digital library services, inc. eBooks, eAudio and online resources. Increased and consistent use of social media to promote all library services.

Evaluations “I like being able to work through the course at my own pace.” “Enjoyed using Moodle and good to know I can go back and do further practice in my own time.” “It was helpful to be able to practise with different devices.” “Would benefit from more practice.”

Future Plans Share model with other authorities. Develop Moodle into staff wiki. Incorporate competencies into performance reviews and future recruitment. Roll out taster sessions for visually impaired.

Contact for log-ins Pamela McLean Learning Services Librarian Inverclyde Libraries

Questions