HOW CAN WE HELP YOU? ANNANDALE BUSINESS SERVICES

 MONEY  Tuition – Non-Tuition – Refunds – MORE!  PARKING  Permits – Citations - Appeals  NOVA CARD (ID)  Issuance & Replacements  RISK MANAGEMENT  Incident Report Review  CONTRACTS  Bookstore – Cafeteria - Vending NEW FACULTY ORIENTATION BIZ SERVICES OVERVIEW

MONEY

The Business Office receives and deposits:  TUITION PAYMENTS  Student, Corporate & Third Party payments  NON-TUITION PAYMENTS  Student services, event & much more  PARKING RELATED FEES  Permits, Citations, Event Parking BIZ SERVICES OVERVIEW MONEY

Refunding Money (or Forgiving Debt) via “LEX” request:  LEX = “Letter of Exception”  Student asks the Biz Mgr. to consider giving them a refund or forgive a debt  5 CRITERIA FOR CONSIDERATION  Medical Emergency, Death, Mobilization, College Error, Financial Hardship  CASE BY CASE  One size does NOT fit all! BIZ SERVICES OVERVIEW MONEY - “ LEX" REQUESTS

How to avoid “College Error”:  DOUBLE CHECK YOUR SYLLABI  Are the Census Dates correctly listed? Were you clear about attendance or participation thresholds?  CHECK PUBLICIZED INFO  Are all important online/print dates and information correct?  CLASS ROSTER CHECK UP  Is Sally REALLY supposed to be in your class? Are you sure??  “FORCE ADDS”  Run it by student services first BIZ SERVICES OVERVIEW MONEY - “ LEX" REQUESTS (CONT’D.)

NEW FACULTY ORIENTATION BIZ SERVICES OVERVIEW PARKING

How to avoid meeting our friendly Parking Enforcement Marshals:  FACULTY/STAFF PERMITS – “A + B” LOTS  Your NOVA Parking permit is your golden ticket; you can park in virtually any space on Campus  DON’T PARK IN LOADING ZONES  Not covered by your permit (Not an A or B area)  HANG UP YOUR HANGTAG!  Easy to forget, but be sure to display your provided hangtag before you exit your vehicle (and take it down before you drive!)  Can also be placed face-up on dashboard BIZ SERVICES OVERVIEW PARKING

“FUN” Hangtag facts:  ORDER ONLINE  Only available to order online, ships within 5-7 days. Issues with online ordering? See us in the Parking Office  UP TO THREE  You can register up to 3 cars to your hangtag, though you’re the only one that can drive them in. Great for rental/loaner cars!  WHAT’S LOST CAN BE REPLACED  AN Parking Office (1 st floor CA Building) can re-issue you a lost permit (after processing fee!) BIZ SERVICES OVERVIEW PARKING – YOUR HANGTAG

What you should know about “other” parking:  STUDENTS = B-Lots or Garage Only  Students will be ticketed for parking in A lot areas w/o a valid hangtag or pass. They may also use the hourly parking garage  VISITORS = “Hourly” Garage or Authorized Pass  Visitors may park in the lower garage levels at an hourly rate. Some visitors may receive temporary parking passes upon request. Parking Office and Biz Manager must approve in advance  CONTRACTORS = See Parking Office  Need to schedule a contractor visit? Talk to the Parking Office about requesting for temporary access BIZ SERVICES OVERVIEW PARKING – STUDENT & VISITOR PARKING

NEW FACULTY ORIENTATION BIZ SERVICES OVERVIEW NOVA CARD

 PICKUP AT THE PARKING OFFICE  All you need is your EmplID and a Gov’t issued ID  EMPLID PRINTED ON CARD  Never forget!  ADD FUNDS FOR ALTERNATE PAYMENT FORM  You can add money to the card and use it all around Campus; Bookstore, Euro Café, Vending machines  Can add funds online or at the Parking Office  DOOR ACCESS  You can use it to swipe into buildings in which you have access  MEDICAL CAMPUS GARAGE  Swipe in at the MEC BIZ SERVICES OVERVIEW NOVACARD

NEW FACULTY ORIENTATION BIZ SERVICES OVERVIEW RISK MANAGEMENT

Regarding Incidents/Injuries on Campus:  CONTACT CAMPUS POLICE  If you are injured, ask someone to contact Campus Police for you; If you witness an injury, please contact Campus Police directly  FACULTY & STAFF  If you’re injured, contact HR as soon as possible to begin Workman’s Comp process  STUDENTS & VISITORS  The Incident Report Form ( ) should be filled out and submitted to Business Manager as soon as possible BIZ SERVICES OVERVIEW RISK MANAGEMENT

NEW FACULTY ORIENTATION BIZ SERVICES OVERVIEW “HOW CAN WE HELP YOU?”

Additional Questions?  BUSINESS OFFICE HELP  First Floor CA – 104  Business Office # (2-3132)   PARKING OFFICE HELP  First Floor CA – 103 (right next door!)  Parking Office # (2-4267)   NOVACARD OFFICE HELP  # BIZ SERVICES OVERVIEW HOW CAN WE HELP YOU?