® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Bobby Caudill Solution Architect, Global Government August 2008 Adobe Solutions for Government Information Assurance to Protect PII for Employees and Veteran

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Personally Identifiable Information

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Federal Laws  Privacy Act of 2005  Information Protection and Security Act  Identity Theft Prevention Act of 2005  Online Privacy Protection Act of 2005  Consumer Privacy Protection Act of 2005  Anti-phishing Act of 2005  Social Security Number Protection Act of 2005  Wireless 411 Privacy Act  US 'Safe Harbor' Rules (EU Harmonisation)  Title 18 of the United States Code, section 1028d(7)

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. OMB M Protection of Sensitive Agency Information 1. Encrypt all data on mobile computers/devices which carry agency data unless the data is determined to be non-sensitive, in writing, by your Deputy Secretary or an individual he/she may designate in writing; 2. Allow remote access only with two-factor authentication where one of the factors is provided by a device separate from the computer gaining access; 3. Use a “time-out” function for remote access and mobile devices requiring user re-authentication after 30 minutes inactivity; and 4. Log all computer-readable data extracts from databases holding sensitive information and verify each extract including sensitive data has been erased within 90 days or its use is still required.

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. GAO Protection of Sensitive Agency Information  Encrypt all data on mobile computers/devices which carry agency data unless the data is determined to be non-sensitive, in writing, by your Deputy Secretary or an individual he/she may designate in writing 22 agencies had developed policies  Allow remote access only with two-factor authentication where one of the factors is provided by a device separate from the computer gaining access 14 agencies had developed policies  Use a “time-out” function for remote access and mobile devices requiring user re- authentication after 30 minutes inactivity 15 agencies had developed policies  Log all computer-readable data extracts from databases holding sensitive information and verify each extract including sensitive data has been erased within 90 days or its use is still required 11 agencies had developed policies

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Engagement en·gage to induce to participate

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. The Engagement Challenges  Ease of use  Trust  Outdated  Mismatched expectations  Effective follow up  Speed of change 7

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. The Engagement Gap Citizens Suppliers Other Agencies ERP CRM HRM Financial LOB Core Applications Self-Enrollment Tax Filing Emergency Response Public Safety HR/Recruiting Compliance Reporting Citizen Portals Permits & Licenses Grants

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Engagement Building Blocks Collaboration & Training Dynamic Document Gen Guided Experiences Secure Info Sharing Rich Internet Apps Intuitive Data Capture Adobe Reader® Adobe Flash® HTML Adobe AIR™

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe client software is deployed globally, today. 900 million PCs and devices Cross Platform Hardware / Browser ✓

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Engagement Building Blocks Collaboration & Training Dynamic Document Gen Guided Experiences Secure Info Sharing Rich Internet Apps Intuitive Data Capture Adobe Reader® Adobe Flash® HTML Adobe AIR™ Intuitive Data Capture

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Store, Process Pre-populate Document Routing Rights management XML Form Fragments Print & Fill Print & Read Dynamic Collection Data Capture Guided Experiences Fill & Print Text Fields Fill, Sign, Submit Typed Fields Validations 2D bar codes Digital Signatures Interactive eForm Dynamic eForm Paper Form Basic eForm Form Guide Data Capture: Spectrum Intelligence

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. PDF – It’s more than a pretty picture CRM ERP Digital IDs Digital to Paper

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. 14 LiveCycle Reader Extensions - How it works

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Engagement Building Blocks Collaboration & Training Dynamic Document Gen Guided Experiences Secure Info Sharing Rich Internet Apps Intuitive Data Capture Adobe Reader® Adobe Flash® HTML Adobe AIR™ Secure Info Sharing

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. 16 Freedom of Information Act – Redaction  Redact at an XML level  Redact in batch using “patterns”

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. The Last Line of Defense Managed Environment (CMS, ERP) Network Perimeter

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Document Security  Dynamic Control  Persistent Protection  Authentic Documents  Verifiable Transactions  Acceptable Approvals  Legally Binding Agreements Rights Management Certification Decision Accountability Risks  Confidentiality and Control  Reliability  Repudiation Information Integrated Risk Mitigation

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Engagement Building Blocks Collaboration & Training Dynamic Document Gen Guided Experiences Secure Info Sharing Rich Internet Apps Intuitive Data Capture Adobe Reader® Adobe Flash® HTML Adobe AIR™ Collaboration & Training

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Blended Solutions To One (Asynchronous)  eLearning  On-Demand Presentations  Public Service Announcements Together (Synchronous)  Web Conference  Tele-work  Virtual Classroom Collaborate, Present and Train Online – Live and On-Demand To One (Asynchronous)  eLearning  On-Demand Presentations  Public Service Announcements Together (Synchronous)  Web Conference  Tele-work  Virtual Classroom Blended Solutions Maximize Productivity

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. Bringing It all Together  Synchronous Collaboration  Asynchronous Collaboration  Shared Desktop  Information Visualization  Presence & Awareness  Shared Reviews  Personalized Experiences  Familiar Metaphor  Online/Offline  Reader Enabled  Geospatially Enabled  Rights Management  Certified Documents  Accountable Decisions  Doc Generation  Process Automation Collaboration and Training Intuitive Data Capture Secure Information Sharing ++ = Synergy

® Copyright 2008 Adobe Systems Incorporated. All rights reserved. 22 DEMONSTRATION

® Copyright 2008 Adobe Systems Incorporated. All rights reserved.