See Opening Checklist on the Website for a Detail View The Basics of Opening a Hotel.

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Presentation transcript:

See Opening Checklist on the Website for a Detail View The Basics of Opening a Hotel

The ar The General Manager(GM) or Operations Project Manager (OPM) should : t and science of opening a hotel Review the blueprints and specifications for the entire building Assist in creation of model room Develop pre-opening staff plan Develop and manage pre-opening budget Develop operational supplies and equipment budget Oversee the purchase, delivery and installation of supplies and equipment

Blueprints: To ensure good flow for guests, staff and goods Consider the location of: car park bellhop bag storage area housekeeper’s closet Restaurants and cafes / kitchens

Pre-Opening Staff Plan: Draw up an organization chart with all positions Draw up spreadsheet consisting of Position titles Start dates Pay rates Bonus and allowances Benefits

Labor costs 40% (taken from pre-opening staff plan) Sales and marketing efforts 40% (advertising and promotion, contracts, public relations, and travelling to see clients) Miscellaneous 20% (office space before moving, utilities, recruitment and selection costs, licenses etc) Pre-Opening Budget:

$8000 to $10000 per room for 4 or 5 star hotel May exceed 2500 items (more for full service resort, less for in city business hotel) Include: Front office and lobby items Guest room items Food and beverage (F&B) items Banquet items Kitchen items Administrative office items Staff uniform Operational Supplies and Equipment: