Creative Problem Solving- 1 © Minder Chen, Creative Problem Solving Minder Chen Professor of MIS California State University Channel Islands

Creative Problem Solving- 2 © Minder Chen, What is Design? – Tom Kelley Not just problem solving – creative leap Messy – No right answer Takes a point of view – or many POVs Calls for vision and multiple minds Open attitude – many solutions Learned from experience with reflection Requires a feel for the materials Starts with broadening, followed by narrowing Divergent Thinking  Assimilation  Convergent Thinking Requires ongoing mindfulness 用心 Compiled by Scott Klemmer

Creative Problem Solving- 3 © Minder Chen, Quantity over Quality The best way to get a good idea is to get a lot of ideas. –Linus Pauling

Creative Problem Solving- 4 © Minder Chen, IDEO Brainstorming Rules & Tips Defer judgment Encourage wild ideas Go for quantity Build on the ideas of others One conversation at a time Stay focused on the topic Be visual 1.Number and record each idea – let’s try to get a hundred ideas, motivates participants 2.Write the flow of ideas in a way that is visible to the group 3.Make sketches, mind-maps, diagrams,...

Creative Problem Solving- 5 © Minder Chen, SCAMPER Method for Brainstorming (Eberle, 1971) SubstituteWhat could be used instead of an existing component? CombineWhat could be added to an existing product? AdaptHow can it be adjusted to suit a condition or purpose? Modify, Magnify, & Minify How can the color, shape, or form be changed? How can it be made larger, stronger, or thicker? How can it be made smaller, lighter, or shorter? Put to other uses What else can it be used for? EliminateWhat can be removed or taken away from it? Reverse &Rearrange How can it be placed opposite its original position? How can the pattern, sequence, or layout be changed?

Creative Problem Solving- 6 © Minder Chen, Bodystorming Paul Bennett: Design is in the details

Creative Problem Solving- 7 © Minder Chen, Creativity and Teamspirit One doesn’t manage creativity [but nurtures] One manages for creativity (i.e., creative process) Tap ideas from all ranks (using multidisciplinary teams) Lone inventor myth  Encourage and enable collaboration Enlightened trial and error (of a creative team) succeeds over the planning of lone genius.* * Source: (1of 3)

Creative Problem Solving- 8 © Minder Chen, Evaluation

Creative Problem Solving- 9 © Minder Chen, Creative Problem Solving Process

Creative Problem Solving- 10 © Minder Chen, Divergent and Convergent Thinking organizational-culture-of-collaboration-and-feedback-the-facilitator-and-creating-a-safe-environment/

Creative Problem Solving- 11 © Minder Chen, Diverge vs. Converge Source: Gerard J. Puccio, etc., Creative Leadership: Skills That Drive Change, 2010, Sage Publication.

Creative Problem Solving- 12 © Minder Chen, Benefits of Defer Judgment Source: Gerard J. Puccio, etc., Creative Leadership: Skills That Drive Change, 2010, Sage Publication.

Creative Problem Solving- 13 © Minder Chen,

Creative Problem Solving- 14 © Minder Chen, CPS v3.0

Creative Problem Solving- 15 © Minder Chen, Idea Are ideas –Free/cheap? –Worth spreading and live on?

Creative Problem Solving- 16 © Minder Chen, The Creative Process

Creative Problem Solving- 17 © Minder Chen, The Creative Process

Creative Problem Solving- 18 © Minder Chen, The Creative Process (link)link

Creative Problem Solving- 19 © Minder Chen, The Creative Process

Creative Problem Solving- 20 © Minder Chen, Creative Skillset, Culture, and Leadership

Creative Problem Solving- 21 © Minder Chen, A Creative Organization’s DNA

Creative Problem Solving- 22 © Minder Chen, Conceptual Combination putting two unlike things together and then imagining what the combination might be applied to or used for. Take one concept from column A and any other concept from column B. What would such a thing look like? What can it do? And be used for? Now, switch the words around. It's not the same object anymore. How does it look now, what does this one do, and what's the new use?

Creative Problem Solving- 23 © Minder Chen, Imagination CreativityCreativity necessitates the employment of existing concepts in novel ways, and therefore requires conceptual combination. Surprisingly, this contribution seems to be limited. Conceptual combination is a significant contributor to convergent thinking, but not divergent thinking (??). (link)convergent thinkingdivergent thinkinglink 以概念結合理論為基礎的想像力測驗之編製 Construction of an Imagination Test Based on Theory of Conceptual Combination 洪瑞雲 (Ruey-Yun Horng) ； 王精文 (Ching-Wen Wang) ； 拾 已寰 (Yi-Hwan Shyr) ； 李泊諺 (Po-Yen Lee) ； 王愉敏 (Yu- Ming Wang) 測驗學刊 ； 60 卷 4 期 (2013 / 12 / 01) ， P681 – 713