1 Mr. Makane Faye Officer-in-charge Knowledge & Library Services Section Public Information and Knowledge Management Division Office of the Executive Secretary United Nations Economic Commission for Africa Measuring the WSIS Outcomes in Africa WSIS Forum 2013: "WSIS +10 review process - Measuring the WSIS Targets" May, Geneva

Contents  Background  Meta-data questionnaire survey results and analysis by WSIS Targets  Outcomes of the WSIS follow-up and WSIS+10 Review Workshop  The E-government indicators  First Training Course on measuring E-government  Workshop on the ICT and Information Society Observatory in Africa  Challenges and issues to measuring impact

Background  Two years to WSIS target dates, Africa has shown a lot of progress in many areas from policies to infrastructure and leading innovations in several areas of ICT applications  Measuring the impact of ICT for dev’t has been central to ECA and other international and regional organisations  ECA surveys every two years to assess progress on the implementation of the WSIS in Africa – 2007, 2009 and 2011  Preparations for the ten-year review of WSIS outcomes which is scheduled for 2014/15  A meta-data questionnaire-administered survey Nov to Dec 2012  The final evaluation process will begin from mid 2013

Survey on data availability in Africa – analysis of the meta-data questionnaire Survey was undertaken between November and December 2012 Questionnaires were sent to 53 countries in Africa 10 countries responded Benin, Congo (Brazzaville), Egypt, Gabon, Gambia, Libya, Mali, Senegal, Tunisia and Uganda 10 countries responded Benin, Congo (Brazzaville), Egypt, Gabon, Gambia, Libya, Mali, Senegal, Tunisia and Uganda

Summary of availability of data by WSIS Targets  All data except on one of the indicators of Target 9 is indicated as available by the Partnership to be sourced from other organisations. A third of the countries have responded positively on availability of indicator 9.1 on proportion of internet users by language

Availability of indicators on Target 1 looks good showing overall over 70% that have positively responded Target 1. Connect all villages with ICTs and establish community access points

Overall data availability on indicators for Target 2 is low (below 40% responded positively except on learner to computer ratio indicator) Target 2. Connect all secondary schools and primary schools with ICTs

Availability of indicators (data) on Target 3 is largely low showing overall below 50% positive responses Target 3. Connect all scientific and research centres with ICTs

Data availability on indicators for Target 4 is also largely low showing an overall below 30% positive response Target 4. Connect all public libraries, museums, post offices and national archives with ICTs

Data availability on indicators for Target 5 is more or less good (above 50% positive response) except one indicator on level of use of ICT on individual patient info Target 5. Connect all health centres and hospitals with ICTs

Availability of data on Target 6 on e-gov is proportionate with the level of growth in the area in the region where data is largely available (80% positively responded) Target 6. Connect all central government departments and establish websites

Data availability on indicators for Target 7 is also low (overall below 50% positively responded) except one of the indicators on the proportion of ICT qualified teachers in schools Target 7. Adapt all primary and secondary school curricula to meet the challenges of the information society, taking into account national circumstances

Data availability on the indicators for radio and TV are largely available but very low on the indicator on proportion of households with multichannel TV Target 8. Ensure that all of the world's population has access to television and radio services

Availability of data on indicators for Target 9 All data except on one of the indicators of Target 9 is indicated as available by the Partnership which will be sourced from other organisations and from the Internet A third of the countries have responded positively on availability of indicator 9.1 on proportion of internet users by language

Data is also largely available on indicators for Target 10 showing an overall over 80% positive response Target 10. Ensure that more than half the world's inhabitants have access to ICT's within their reach and make use of them

Availability of data on indicators on ICTs use in business is also widely available with an overall 70% positive response Annex 1. Connect all businesses with ICTs

WSIS follow up and WSIS+10 Review Workshop Outcomes Over 30 participants from over 15 countries, AU, ITU and other African regional organizations met and shared best practices in WSIS follow up and explored ways in undertaking the WSIS+10 review. Participants made several recommendations to member States and ECA & AU to implement.  Facilitate region-wide consultations on the ten-year review of the World Summit on the Information Society (WSIS) and visioning WSIS Targets beyond 2015 and coordinate with the UN;  Facilitate the setting up of national and regional observatories on the Information and Knowledge Society and to maintain stocktaking database on WSIS indicators;  Establish standard data collection mechanisms to encourage creation of national observatories; and  Enhance the ongoing investment in deploying e-government in Africa, conduct capacity building and training on the adoption and use of the internationally approved set of core e-government indicators involving national statistical offices and ECA Sub-Regional Offices  Undertake national level awareness campaign among stakeholders on the WSIS action lines and the respective targets in order to enhance the collection and maintenance of data on indicators and provision to the regional stocktaking database (observatory) Recommendations to member States in Africa Recommendations to ECA and African Union

E-government indicators  The following recent activities were carried out in the framework of the Task Group on e-Government (TGEG), among others:  Adoption of the e-Government Indicators framework document during WTIM in Mauritius in December 2011  Endorsement of the indicators with other core indicators by UNSC in February 2012  Translated in Portuguese by Brazil in February 2012  Translated into French in February 2013  The manual on measuring e-government is being finalized and one training course was undertaken on use of the manual. ESCWA

First Training on e-government Indicators Manual  Chapter 1: Introduction  Chapter 2: International and national stakeholders  Chapter 3: Planning and preparation  Chapter 4: Statistical standards  Chapter 5: Data sources and collection methods  Chapter 6: Question and questionnaire design and content  Chapter 7: Survey design  Chapter 8: Data processing  Chapter 9: Data quality  Chapter 10: Dissemination  Chapter 11: Conclusion  Annex 1: Details of country level e- government surveys  Annex 2: Partnership on Measuring ICT for Development – core list of ICT indicators  Annex 3: Core indicator EG7, example of tabulations  Aimed at training statisticians on collecting and processing e-gov statistics. It also aimed at gathering feedback to further improve the manual;  Participants were drawn from Anglophone, francophone and Portuguese speaking countries comprising of Algeria, Egypt, Kenya, Mauritania, Morocco, Mozambique, Nigeria, Rwanda, Senegal and Tunisia including from key regional institutions including ECCAS, NEPAD, ECA’s African Centre for Statistics and the five ECA Sub- regional offices. Brazil took part.  The training was designed as an interactive form of learning involving questions, discussions, exercises and quizzes;  Feedback received from participants include expanding a communication strategy, clarifying unit scope, consider the use of social media in the def of web presence and the flexibility of customising EG7 by countries, etc. Outline of the Manual on Measuring e-government First training course on measuring e-gov, Apr 2013, Algiers, Algeria

Workshop on the ICT and Information Society Observatory in Africa  Organised within the framework of the AISI by ECA in collaboration with the Ministry of Post and ICT of Algeria and technical support of UNCTAD, from 14 to 15 April 2013; Over 45 participants attended from all the sub-regions of the continent including representatives from RECs, AUC, NEPAD, UNCTAD and UNECA Sub-Regional offices.  Have emphasised the need to structure institutional frameworks to enhance statistical systems and engage in gathering data on internationally agreed ICT indicators including harmonising such statistical systems at national and regional levels.  Among others, the workshop concluded proposing several recommendations to ECA, AUC, member States, RECs and other key players in the areas of establishing ICT & information society observatories at national and regional levels; re-enforcing & expanding capacity building activities; creation of institutional framework to coordinate various parties at national level in gathering statistical data on ICT indicators; and harmonisation of such systems at national and regional levels.

Challenges and issues on collecting ICT indicators Lack of systematic data collection processes and methodological issues The cross-sectoral nature of ICT making it difficult to coordinate data collection Lack of awareness and capacity among NSOs of the role of ICT4D and measuring impact There is a need to promote a multi-stakeholder approach to measuring ICT4D and WSIS Targets

Thank you