1 Building Blocks to a Learning Organisation Supportive learning environment Psychological safety Appreciation of differences Openness to new ideas Time for reflection Garvin, D., Edmondson, A.C., Gino, F. (2008) Is Yours a Learning Organisation? Harvard Business Review, March 2008

2 Building Blocks to a Learning Organisation Concrete learning processes and practices Experimentation Information collection Analysis Education and training Information transfer

3 Building Blocks to a Learning Organisation Leadership that reinforces learning Active engagement of leader Open to new ideas and viewpoints Allows adequate time and resource Listening and coaching