ETHICAL BPO SERVICE Business Profile
ABOUT EBS BPO service provider in the Healthcare sector. Focus on Medical Transcription Services. Established in April Offices at Hyderabad and Chennai. Clients include Hospitals and Clinics based in US.
ETHICAL BPO SERVICE To be a global, industry-leading health care services provider delivering high quality and cost effective services. Vision To help the customers achieve their business objectives by providing innovative, best in class healthcare services, thereby building mutually beneficial relationships. Mission
ETHICAL BPO SERVICE Values Integrity Leading Change Respect for Individuals Excellent Service
CORE TEAM
SERVICE OFFERINGS Quality (98.5% accuracy in every document) Quantity (any number of dictations) HIPPA Compliant Secure Medical Transcription Services
SERVICE OFFERINGS Simple Web Interface Access 24/7 Customized Reports Complete Flexibility for Dictation Customer Benefits
CUSTOMER CARE Available at working hours (UK Timings) Toll Free Number Turn Around Time (24 hours) Provides STAT (Short Turn around Time) if requested by the customer. Customized SLA’s to meet customer needs.
CUSTOMER CARE EBS Relationship Manager EBS Customer Care Physician EBS TOLL FREE NUMBER
BUSINESS ADVANTAGES Access to Information Any Time Increased Cash Flow due to Quick Reimbursement 60% Reduction in Annual Transcription Costs
CAPABILITIES 30 Expert Transcription ists Best Employee Training Programs Low Attrition
FACILITIES Highly Secured Data Server located at UK Server access through Secure Socket Layer (SSL). EBS offices connect through VPN to servers Data back ups on the server & secured data maintenance
FACILITIES Technology EBS uses Scribe Complete The Leaders in Web-Native Medical Dictation, Transcription and Archival Solutions
ROAD AHEAD EBS will strive to build strategic partnerships in Healthcare Sector by providing cost effective world class services.
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