WHAT IS “HOWSYOURHEALTH” Patient entered web based survey that gathers determinants of health and health care. Produces a summary of health assets / needs for the patient in front of you. Aggregated behind the scenes to give your practice actionable primary care and bio-clinical metrics

HYH ELICITS THE PATIENT’S AGENDA AND EXPERIENCE OF CARE

PRIMARY CARE BASICS ACCESS CONTINUITY EFFICIENCY COORDINATION INFORMATION CONFIDENCE

Low cost/Ease of use Patient voice Entire population sampled Practice is measured High cost/Difficult to extract Practice voice Fraction of population sampled Patients are measured PRIMARY CARE BASED VS. DISEASE METRIC BASED

Water, fertilize and mulchWhack-a-mole QUALITY MEASUREMENT

PRIMARY CARE BASICS ACCESS CONTINUITY EFFICIENCY COORDINATION INFORMATION CONFIDENCE GLOBAL MEASURE MEASURE THIS, NOT THAT HIGH SCORES ON THESE MEASURES GET YOU HIGH SCORES ON THOSE MEASURES (AUTOMATICALLY)

CHASING QUALITY NKFP Practice Mean HgbA1c % % %

HOWSYOURHEALTH Screen all, summarize each Practice metrics Registry for high risk patients Actionable data for improvement patient information-problem solving links-medical home measurement- CAHPs PLUS!

handy ADL screening Permission: JH Wasson A FEW (DOZEN) THINGS YOU MIGHT WANT TO KNOW ABOUT YOUR PATIENT Level of function ​ ? useful patient education links pain, emotions, social support, fitness

finances confidence Opportunity To Improve Health! ROS

HOWSYOURHEALTH Screen all, summarize each Practice metrics Registry for high risk patients Actionable data for improvement patient information-problem solving links-medical home measurement- CAHPS PLUS!

 Health indicators for my patients Quality of care indicators for my practice  Permission: JH Wasson Output – Aggregate Data

Confidence, Perfect Care and ER/Hospital Use JH Wasson

MEASURING YOUR PRACTICE WITH HOW’S YOUR HEALTH Patient Centered Collaborative Care “ I get exactly the care I want and need when and how I want and need it.” Confidence “PERFECT CARE” efficiency, access, continuity Information

NATIONAL BENCHMARKS, HYH Exactly the Care…: median 30; upper third over 40. Medical Home: median 65; upper third 75. Interaction: median 55; upper third 70. Excellent Information for Chronic Disease(s): median 70; upper third 80. Aware of Functional Limits: median 50; upper third 65. Patient Confidence/Self-Management: median 50; upper third 55. Preventive and Clinical Benchmarks: median75; upper third 80. Patient Habits Generally Healthy: median 70; upper third 75. No ED or Hospital Use in Year: median 90; upper third 92. Patient Convinced Medications for Chronic Disease(s) Not Causing Illness: median 80; upper third 85.

HOWSYOURHEALTH: Screen all, summarize each Practice metrics Registry for high risk patients Actionable data for improvement patient information-problem solving links-medical home measurement- CAHPs PLUS!

HOWSYOURHEALTH Screen all, summarize each Practice metrics Registry for high risk patients Actionable data for improvement patient information-problem solving links-medical home measurement- CAHPs PLUS!

Practice Improvement

REFERENCES Iona Heath’s “Arm In Arm with Righteousness” Nancy Guinn and Gordon Moore “Practice Measurement: A New Approach…” Jim Bloomer’s website about how he uses HYH Don Stewart’s recent article on how and why he uses HYH in his practice: John Wasson, et.al “Learning from Clinical Microsystems…”, using HYH for practice improvement: Lynn Ho and Jean Antonucci “ The Dissenter’s Viewpoint” why the current measurement paradigm should be scrapped