International Telecommunication Union Technical Specification for Sustainability John Smiciklas Director, Corporate Responsibility Programs Research In Motion

July 2011 Committed to Connecting the World Collaboration with ICT Industry & UN Agencies Technical Specifications for Sustainability Standard for the ICT Sector The project will focus on development of a standardized checklist of sustainability requirements specific to the ICT sector that will become a contribution to ITU-T Study Group 5 with the goal of developing a global standard in this area. 1.ITU 2.UNEP 3.RIM 4.Climate Associates 5.Alcatel Lucent 6.Huawei 7.Microsoft 8.UNEP Basel convention 9.CEDARE 10.Step Initiative 11.BBC 12.European Broadcasting Union (EBU) 13.Verizon 14.Telefónica 15.Telecom Italia 16.France Telecom 17.United Nations University (UNU) 18.BIO Intelligence Service 19.Datec Technology 20.Ernst & Young 21.Vodafone Ghana 22.3p Institute for Sustainable Management 23.Dell 24.MicroPro Computers 25.PE INTERNATIONAL AG 26.ETNO 27.Thomson Reuters 28.Infosys 29.BT 30.Alcatel Lucent 31.Imperial College

July 2011 Committed to Connecting the World Purpose The goal is to develop a set of agreed upon sustainability characteristics for ICT companies that will allow for a more objective review of how sustainability is practiced in the ICT sector. These indicators will give sustainability performance guidance to the ICT Sector in these key areas:

July 2011 Committed to Connecting the World Areas of Focus Sustainable Buildings How ICT companies operate their physical plant Sustainable ICT How ICT companies operate their ICT operations Sustainable Products How ICT companies design and manufacture and manage end of life for products Sustainable Services How ICT companies design and deliver services End of Life How to secure an environmentally sustainable solution for ICT equipments EOL

July 2011 Committed to Connecting the World Sustainable Buildings Provides technical guidance on environmentally conscious design, maintenance, repair and operating principles and best practices as to how ICT companies build, operate and maintain their physical facilities

July 2011 Committed to Connecting the World Sustainable Buildings Standard covers 4 main areas: o Design and Build Specifications o Building Maintenance, Repair and Operations o Building Improvement and Renovation o Technical Buildings and Outside Plant Focus is on collecting information on existing standards and examples of best practice

July 2011 Committed to Connecting the World Sustainable ICT Provides technical guidance on environmentally conscious design, maintenance, repair and operating principles and best practices as to how ICT companies build, operate and maintain their physical facilities

July 2011 Committed to Connecting the World Sustainable ICT Areas of Focus Data Centre design and operation Data Centre Co-location Internal Networks External Networks Desktop/Client management Customer Service operation

July 2011 Committed to Connecting the World Sustainable Products Provides technical guidance on environmentally conscious design principles and best practices as to how ICT companies can provide products that are more environmentally conscious throughout their full life cycle Initial version stops short of full sustainable design (which would encompass social and ethical aspects) Standard covers 3 main areas: o ICT network infrastructure equipment (NIE) o ICT customer premises equipment (CPE) o ICT life cycle assessment (LCA) methodologies, standards, life- cycle thinking approaches, estimators, tools, databases

July 2011 Committed to Connecting the World Sustainable Products

July 2011 Committed to Connecting the World Sustainable Products Document layout: o Scope o General References to Other Standards / Work Streams o Best Environmental Practices General Principles and Guidance Specific Guidance Product Value / Lifetime Extension Energy Efficiency Substances and Materials Emissions Batteries Product Packaging / Packing Designing for End-of-Life Treatment Checklists Metrics

July 2011 Committed to Connecting the World Sustainable Products Best Practice example – general guidance o Ensure inputs and outputs in the product life cycle that do not cause environmental degradation or adversely affect human health by: installing protection against release of pollutants and hazardous substances specifying non-hazardous and otherwise environmentally clean substances, especially in regards to user health ensuring that wastes are water-based and biodegradable specifying the cleanest source of energy specifying clean production processes for the product and in selection of components Best Practice example – specific guidance o Product Value / Lifetime Extension: Durability - ensure appropriate durability of the product and components by: reusing high-embedded energy components improving aesthetics and functionality to ensure the aesthetic life is equal to the technical life ensuring minimal maintenance and minimizing failure modes in the product and its components specifying better materials, surface treatments, or structural arrangements to protect products from dirt, corrosion, and wear indicating on the product which parts are to be cleaned/maintained in a specific way

July 2011 Committed to Connecting the World Sustainable Services This document offers both best practices and a checklist in the area of sustainable services. The users of this checklist will be designers of services, organizations involved in the marketing, transmission and use services. The purpose is to increase awareness of the greenhouse gas (GHG) emissions and the impact of the introduction and use of a service (e.g. the increase or decrease of the carbon footprint) and to record measures taken to minimize the GHG impact. A key consideration is the switch from one system to another and its consequences on the carbon economy(e.g. TV programmes delivered by the broadcast network versus download via the telecommunications network).

July 2011 Committed to Connecting the World Sustainable Services Two categories of services are defined and considered in this section which includes examples of best practices these are telecommunications services and broadcast services. Telecommunication services include voice, video and data services and interactive services (e.g. telephony, text, web-based and IPTV), growth of cloud and server/data centre services, on-demand services. Broadcast services include analogue/digital, satellite, terrestrial and point to multi-point.

July 2011 Committed to Connecting the World Sustainable Services

July 2011 Committed to Connecting the World End of Life This section aims to give directions on how to secure an environmentally sustainable solution for ICT equipments EOL by generating a checklist to allow us to record an increasing awareness on human health and environmental impacts generated by those products/services at this stage of the end of its life cycle.

July 2011 Committed to Connecting the World End of Life Describing the End-of-life- management stages and their hierarchy based on the principle of waste prevention (e.g. Reuse, Recycle, Recovery of metals, Refurbishment, Disposal) as an contribution of an industry that works to reduce climate change and encourage friendly environmental practices. Identifiying the effects over social, economic and environmental aspects generated by EOL management of ICT equipment over Identifying the offsetting opportunities for CO 2 and other GHG

July 2011 Committed to Connecting the World End of Life The section also aims to look at the different initiatives for EOL management of operational/infrastructure or end user equipment taken by organization, especially the selection of a sustainable EOL solution action that targets the extended responsibility for ICT products on a local, national, regional and global scale, also the aspects to be aware of when selecting an EOL management company capable to deliver following the same sustainable goal approached by the industry