Business Enabled Communications CO Line Features

Contents Basic Concept CO Ring & DID Flow Outgoing Attributes Voice Networking H.323 Call SIP CO Call

 DID (Direct in Dialing) Outside incoming calls connected to subscriber directly without PBX attendant’s help  DIL (Direct in Line)  DISA (Direct Inward System Access )  DOD (Direct Outward Dialing ) Subscriber calls directly without PBX attendant’s help  CO Group Access code It follows flexible numbering and 8-digit sequence of number (Max. 73/25) Introduction of CO Function I Basic Concept

 Outgoing CO Route Group (max. 72/24)  Incoming CO Route Group (max. 72/24)  ARS (Alternative Route Selection) Each CO Group access code has 2 ARS and it could be serviced CO access code or CO route group  AND (Automatic Network Dialing)  Digit Conversion According to 9 class, digit converted (max.16-digit ) Introduction of CO Function II Basic Concept

 CDR (Call Duration Restriction)  Dialing Mode  Overlap & Enblock mode supported  Transit Call Service  LCR (Least Cost Routing)  Calling Party Number Sending Introduction of CO Function III Basic Concept

 Charging - Subscriber O/G - Transit O/G - Subscriber I/C - Transit I/C Individual CO Access Transit Service Selection option - CO - Direct - Subscriber Introduction of CO Function IV Basic Concept

Virtual Dial Tone with Dial Tone Digit Table (PGM240) Emergency Call (PGM 258) Digit Analysis Digit Convert (PGM 251~2) Digit Restriction With Toll Table (PGM250) Dial From Station/CO Destination LCR for Station – Digit conversion table can be assigned about each station. – LCR can be supported with Digit Conv. Table. DID for CO line – Digit conversion table can be assigned about each CO line. – Received Digits from PSTN can be converted to the internal/external Destination – LCR can be supported with transit call. Digit Conversion Digit Conversion Usage Basic Concept

9 Digit Conversion Table is provided and there are 300 index in a table Apply Type – Unconditional / Follow Day/Night/Timed / Follow LCR Time DNT/LCR Time Table Index – Time table index of System Time Table, NOT ASG-STA/CO Time Table Index Name – DID Name Apply Option – All / Station / CO line/ Disable Digit Conversion Table Basic Concept

DID – Digit Conv.(PGM251) Normal – Ring Assign(PGM167) – DISA/CCR ICLID – ALT CO Ring Table(PGM181) Alternative Dest. – ALT Dest. (PGM169) Related to CAUSE CO Ring & DID Flow

DID – Service Type : DID – Check Digit Conv. Table Digit Conversion Table – Unconditional – Follow D/N/T – Follow LCR Destination – Station (with Delay Ring) – Station Group – CCR / Drop – VMIB – ATD Call – CO Access – Page – Speed – CONF Room DID Service

If DID number is ‘3XXX’, it is converted to ‘1XXX’ DID number is 3500, it is converted to ‘1000’ in Day, to ‘620- Station Group’ in Night, to ‘ CCR 1’ inTimed DID number is 3600, it can be routed to specific station, Hunt Group, or VMIB announcement according to the Day/Time zone. Set CO Service Type to ‘DID’ Assign Digit Conversion Table index of CO line CO Line Attribute (PGM 160) Digit Conv. Table (PGM 251) DID Example DID Service

Normal – Service Type : Normal – Check Ring Mode (DNT) – Follow CO Ring Assignment Table Destination – Station (with Delay Ring) – Station Group – Announcement Table(CCR) – Announcement Table and Drop – DISA Tone – Direct VM Transfer – Networking Number – Company Directory(USA Only) – Digits Related PGM – CO Ring Assignment (PGM167) CO ring Assignment Normal Service

Set CO Service Type to [NORMAL] Select Service Type to [Feature] Select Service Type to [Announcement Table] CO Line Attribute (PGM 160) CO Ring Assignment (PGM 167) DISA/CCR Example Normal Service

Set CO Service Type to [NORMAL] Select Service Type to [Feature] Select Service Type to [Station Group] Enter Hunt Group Number to Feature Code. CO Line Attribute (PGM 160) CO Ring Assignment (PGM 167) Station Group Example Normal Service

Main Office Networking CID: (1) System Base (2) DN Base DN: 3635DN: 4635 DN: 2635 Calling Party Called Party Rerouted Destination : 2. Networking station Rerouted Destination : 1. Internal Station Rerouted Destination : 3. Outside Number CLI matched Incoming call can be routed according to the Calling Party number. - On System basis, calling party number is checked first (higher priority) - On DN basis, calling party number is checked again (lower priority, PGM 71 each a station) ICLID Routing ICLID Service

ICLID – Compare CLI – Check Ring Mode(DNT) – Alt Ring Table Index from ICLID Table – Follow Alternative Ring Table Destination – Assign Alt. CO Ring Table. – Station – Station Group – CCR – CCR Drop – DISA Tone Related PGM – ICLID Table (PGM262) – Alternative Ring Table (PGM181) ICLID Service

Incoming CO Alternative service - Busy - No answer - Vacant - Transfer No Answer - Recall No Answer - DND - Out Of Service - Error Outgoing CO Alternative service - Recall No Answer - Transfer No Answer - No Answer Alternative Service Destination Alternative Service

Incoming Alternative – Incoming Call can be rerouted to Alternative Destination according to CAUSE Related PGM – Incoming Alternative Destination (PGM169) Destination – Disconnect – Attendant – CO Ring Assignment – Alternative Ring Table – Tone – Pilot Hunt – Ring – Transfer Station Incoming Alternative Service Alternative Service

Alternative CO Ring Table – System provides additional ring table except CO ring table. – It can be programmed as Alternative Destination, Holiday Destination, ICLI Destination. Related PGM – Incoming/Outgoing Alternative Destination (PGM169, 173) – Alternative Ring Table (PGM181) Alternative CO Ring Table Alternative Service

Round Last First Automatic Network Dialing Digit ‘9’ is sent after CO line seized First (Second) Alternate CO Group Access code CO Group Access code failed to find available CO line. Each CO Group Access Code allows user to access the CO group using different codes and different options. CO Access Code Outgoing Attributes

1)Sending Caller Number (PGM 170-2) : ON 2-1)Representative CLI (based on CO Line)  CLI : Representative CLI Representative CLI Usage(PGM170-11) : ON Representative CLI (PGM170-12) : assign CLI 2-2) CLI Type - Normal  CLI : Own Code + DN Number CLI Type (PGM ) : Normal Own Code (PGM170-13) : Sending Calling Party Number Outgoing Attributes

2-3) CLI Type - Long CLI 1/2/3  CLI : Long CLI 1/2/3 on DN Attributes CLI Type (PGM ) : Long CLI 1/2/3 Long CLI 1/2/3 (PGM /11/12) Sending Calling Party Number Outgoing Attributes

1 st Digit2 nd Digit3 rd Digit4 th Digit 2 sec 1234 ipLDK : fixed time (2~5 sec) 1 st Digit2 nd Digit3 rd Digit4 th Digit 6 sec 1234 iPECS-MG : flexible time After Inter Digit Timer, the voice path is automatically connected. This timer apply to LCO lines (not digital CO lines). Inter Digit Timer Outgoing Attributes

1 st Digit 500 msec 2 nd Digit 200 msec 3 rd Digit 200 msec 4 th Digit 200 msec 1234 When making outgoing CO calls, the time interval to send DTMF tones of each digit can be adjusted. This feature is useful for the Speed Dial or Redial feature DTMF Sending Outgoing Attributes

Class Of ServiceRestriction Remark COS 0 Always RestrictEach CO, STA COS 1 Always AllowEach CO, STA COS 2 ~ COS 15Follow Toll Restriction TableEach CO, STA Call time restriction can be applied differently according to the call type s (Local, Long Distance, or International call) based on Tenant. Each te nant has available attributes related to Call duration restriction accordi ng to call types Basic CO call can be restricted according to the call type. Call Type can be defined with Call Prefix Table (Local/Long/International) Call Type – No Restriction / All Call / Long + International call / international call Restriction It provides the operation when a restriction timer is expired. Operation – Single Tone / Repeat Tone / Single Tone & Drop Service after Restriction time Class of Service (COS) – based on STA, CO CO Call Duration Restriction – Time Restriction Outgoing Attributes

Call Duration Restriction (PGM134-F4, based on DN)-Enable/Disable Restriction - Call is restricted according to call type and call type is defined with prefix table. 1. Normal CO Line - Call is restricted according to call type with Local/Long/International Prefix Table. 2. Dedicated Line - Restriction or No restriction Service after Restriction time (with Call Type) 1. Single Tone & Continue Conversation 2. Repeat Tone & Continue Conversation 3. Single Tone &Disconnect Timer (with Call Type) 1. Tone Repeat Time – This is used when Service is set to Repeat Tone. 2. Forced Disconnect Time – This is used when Service is Disconnect Conversation 3. Call Restriction Time – Service is provided when this timer is expired. Restriction & Service CO Call Duration Restriction

Local Call Prefix Table - If a dialed number is matched with this table, the call type is set to local call. - Max 50. prefix code is provided about each tenant. - a prefix code is max 4 digits. Long Call Prefix Table - If a dialed number is matched with this table, the call type is set to long call. - Max 50. prefix code is provided about each tenant. - a prefix code is max 4 digits. International Call Prefix Table - If a dialed number is matched with this table, the call type is set to International call. - Max 50. prefix code is provided about each tenant. - a prefix code is max 4 digits. Local/Long/Int. Call Prefix Table CO Call Duration Restriction

Direct Transit service CO COS (PGM 177) CO to CO Call Attributes (PGM 179) DISA CO Access service Normal/DISA CO Attribute (PGM 168) CO-to-CO CO to CO service

CO Hold Recall 1.External party calls station 1000 and talks. 2.Station 1000 holds the CO call by pressing [HOLD] button and goes on hook. 3.External party hears ‘Normal Hold Tone (CO)’ (PGM 290 – 55) for the tone timer. 4.If the tone timer expires, station 1000 receives a hold recall ring. 5.If station is under No Answer Forward (Normal, Pilot Hunt, or Preset Forward), call forward no answer timer (PGM ) is assigned. (Default is 15 sec) If call forward no answer timer expires, call goes to the forward destination. 6.Otherwise, ‘Recall Ring (CO)’ (PGM ) timer is assigned. If ‘Recall Ring (CO)’ timer expires, call follows “Recall No-Answer” destination of “Incoming CO Line Alternative Destination” (PGM 169) Calling Party Incoming CO Call Station 1000 Hold Tone Recall Ring Forward Destination Recall No-Answer Destination CO HOLD

CO Hold Recall 1.Station 1000 calls external party and talks. 2.Station 1000 holds the CO call by pressing [HOLD] button and goes on hook. 3.External party hears ‘Normal Hold Tone (CO)’ (PGM 290 – 55) for the tone timer. 4.If the tone timer expires, station 1000 receives a hold recall ring. 5.If station is under No Answer Forward (Normal, Pilot Hunt, or Preset Forward), call forward no answer timer (PGM ) is assigned. (Default is 15 sec) If call forward no answer timer expires, call goes to the forward destination. 6.Otherwise, ‘Recall Ring (CO)’ (PGM ) timer is assigned. If ‘Recall Ring (CO)’ timer expires, call follows “Recall No-Answer” destination of “Outgoing CO Line Alternative Destination” (PGM 173) Calling Party Outgoing CO Call Station 1000 Hold Tone Recall Ring Forward Destination Recall No-Answer Destination CO HOLD

CO Transfer Recall 1.External party calls station 1000 and talks. 2.Station 1000 transfer the CO call to station 2000 and goes on hook. 3.External party hears ring-back tone. 4.Station 2000 rings for the duration of ‘Transfer Call Ring (CO)’ (PGM 265 – 8). 5.If the ring timer expires, station 1000 receives a transfer recall ring. 6.If station is under No Answer Forward (Normal, Pilot Hunt, or Preset Forward), call forward no answer timer (PGM ) is assigned. (Default is 15 sec) If call forward no answer timer expires, call goes to the forward destination. 7.Otherwise, ‘Recall Ring (CO)’ (PGM ) timer is assigned. If ‘Recall Ring (CO)’ timer expires, call follows “Recall No-Answer” destination of “Incoming CO Line Alternative Destination” (PGM 169) Calling Party Incoming CO Call Station 1000 Transfer Ring Recall Ring Forward Destination Recall No-Answer Destination CO TRANSFER Station 2000

CO Transfer Recall Calling Party Outgoing CO Call Station External party calls station 1000 and talks. 2.Station 1000 transfer the CO call to station 2000 and goes on hook. 3.External party hears ring-back tone. 4.Station 2000 rings for the duration of ‘Transfer Call Ring (CO)’ (PGM 265 – 8). 5.If the ring timer expires, station 1000 receives a transfer recall ring. 6.If station is under No Answer Forward (Normal, Pilot Hunt, or Preset Forward), call forward no answer timer (PGM ) is assigned. (Default is 15 sec) If call forward no answer timer expires, call goes to the forward destination. 7.Otherwise, ‘Recall Ring (CO)’ (PGM ) timer is assigned. If ‘Recall Ring (CO)’ timer expires, call follows “Recall No-Answer” destination of “Outgoing CO Line Alternative Destination” (PGM 173) Station 2000 Transfer Ring Recall Ring Forward Destination Recall No-Answer Destination CO TRANSFER

Router iPECS-MG 300/100 BLF Manager Office A Router iPECS Office B Router ipLDK Office C Internet IP Networking Solution Voice Networking

 Basic Call (Net Station Call)  Transit In/Out  Net Line Identification  Net Name Identification  Net 3rd Party Conference  Net Call Transfer By Reroute  Net Call Completion (Call Back)  Net Call Offer  Net Call Intrusion  Net Call Forward (register/cancel/service)  Net Do Not Disturb  Net Message Wait Indication (MWI)  Centralized VMS (Voice Mail system)  Centralized ATD Service (CAS) Voice Networking Function Voice Networking

1)Assign Numbering Plan for Remote System (System B) System Numbering Plan(PGM111) : Assign remote number (Prefix 2, Digit3) 2)CO Group Assign for Networking Call CO Line Attribute(PGM160) Service Type : DID for incoming call Outgoing /Incoming CO Group for Voice Networking : Group 3 CO Line Attribute (PGM 161) Service Mode : H450/QSIG(E1) 3) NET Enable Networking Attr (PGM 320) Net Enable : ON CNIP/CONP : ON System A MPB1 IP : STA 1XXX System B MPB1 IP : STA 2XXX Basic Call Voice Networking

4)Assign Networking Numbering Plan for Remote System Networking Numbering(PGM321-1) : Assign own system number This is not DN number but the number of networking numbering plan in other system, (eg. 1999) Networking Numbering(PGM321-2) : Assign remote system number Numbering Plan Type : NET Numbering Plan Code (2XXX, X : 0~9) Outgoing CO Group No : 03 CPN : MPB IP address for remote system 5)Programming for System B is the same as above. System A MPB1 IP : STA 1XXX System B MPB1 IP : STA 2XXX Related additional ADMIN IP Address Plan (108) VOIB Board Attributes (305) H.323 Call Attributes (361) Basic Call Voice Networking

PSTN or ISDN System A MPB1 IP : STA 1XXX Transit code : 4 System B MPB1 IP : STA 2XXX PSTN Code 801 SYSTEM A 1)Assign Numbering Plan for Transit out code System Numbering Plan(PGM111) : Assign Transit out number (Prefix 4, Digit0) 2)Assign Networking Numbering Plan for Transit out code Networking Numbering(PGM321-3) : Assign transit out number Numbering Plan Type : Transit Out Numbering Plan Code : 4 Outgoing CO Group No : 03 AND Digit : 801 (CO Grp Access code for System B) Digit Repeat : On (To send AND Digit) CPN : MPB IP address for remote system Transit Out Call Voice Networking

PSTN or ISDN System A MPB1 IP : STA 1XXX Transit code : 4 System B MPB1 IP : STA 2XXX PSTN Code 801 SYSTEM B 1)CO Group Access code CO Group Access code Attr(PGM180) : Set CO Group Access code (801) 2)CO COS CO COS (PGM177) Assign COS : COS 1 about incoming IP CO line. 3)CO to CO Call Attributes CO to CO Attributes (PGM179) Incoming CO Group – IP CO Line Group Outgoing CO Group – PSTN CO Group Incoming/Outgoing Direct : Enable Transit Out Call Voice Networking

System A MPB1 IP : STA 1XXX System B MPB1 IP : STA 2XXX Station Group : 2620 (Voice Mail Group) SYSTEM A 1)Assign Networking Numbering Plan for Remote System 2)Networking Numbering(PGM321-2) : Assign remote system number Numbering Plan Type : NET Numbering Plan Code (2XXX, X : 0~9) Outgoing CO Group No : 03 CPN : MPB IP address for remote system SYSTEM B 1)Assign Station Group as Voice Mail Group (PGM200) 2)Change numbering plan of voice mail group for remote system Station Group Number (PGM 115) Change 620  2620 (match it with 2XXX for net numbering paln in System A Centralized Voice Mail Voice Networking

System A MPB1 IP : STA 1XXX System B MPB1 IP : STA 2XXX Net BLF Programming 1)BLF Usage (PGM320)  ON 2)BLF Server IP Address and Port Setting (PGM320) TCP Port / UDP Port BLF Manager IP Address : BLF Server IP : DECT Mobility 1)BLF Destination System IP Address/Port (PGM321) BLF Destination System IP address : /1 in system A/B BLF Destination System Port : 9000 in System A/B BLF & DECT Mobility Voice Networking

MPB1 IP : STA 2XXX 1)CO Group Assign for H.323 Call CO Line Attribute(PGM160) Service Type : DID for incoming call Outgoing /Incoming CO Group for Voice Networking : Group 3 CO Line Attribute (PGM 161) Service Mode : H.323 2)H323 Routing Setting H.323 Routing Table (PGM 360) Digit : Prefix Digit for Outgoing H.323 Call – 2 Dest IP Addr : IP Address for H.323 Call Max. 50 Index for each CO Group. H.323 Incoming Attribute (PGM 362) From IP Address : IP address for Incoming H.323 Call Incoming CO Group Number : Group No for From IP. Max 50 Index for a system Direct Call H.323 Call

Router iPECS-MG 300/100 Office A Router iPECS Office B Router ipLDK Office C Internet SIP Server SIP Phone SIP Solution SIP CO Call

MPB IP : STA 1XXX SIP Server IP : CO Line Attribute (PGM 160, 161) SIP CO Basic Registration SIP CO Additional Registration (system reset) SIP CO Codec SIP CO User Id SIP CO Call