STILL ON TARGET 2012 Plan Presentation LWIA 10 State Planning Meeting March 8 & 9, 2012 South Central Tennessee Workforce Alliance

5 Highest traffic week: week of January 7, UI rate 14.2 Lowest traffic week: 500 – week of Nov 25, 2011 week – UI rate 11.0

#1 - Describe the mechanism your LWIA utilizes to manage formula funds. (To prevent over/under spending) Budget –Monthly review +/- –Enrollments +/- –Strategy developed (co-enrollment/ exit/additional enrollments) –Reduce spending/slow down expenditures

#2 – A. For the time period January 1, 2011 to December 31, 2011, what are the three most utilized training providers by your LWIB in terms of (total) ITA amounts? To which three training providers do you send the most participants? Training Provider# of Participants TTC-Pulaski126 TTC-Hohenwald56 Columbia State Community College 53

#2 - B. which three training providers do you spend the most overall total amounts of ITAs? Training ProviderDollars Spent TTC-Pulaski$352, Belmont University$182, Columbia State Community College $116,435.66

#3 – A. What are the three most funded employment sectors by your LWIB in terms of ITA amounts (Time period of January 1, 2011 to December 31, 2011)? Health Science (LPN) Architecture & Construction (HVAC Refrigeration) Education and Training (secondary teacher certification)

#3 – B. How does this rank with available jobs in your area? LPN, 6 th on list –RN, 4 th on list HVAC not in top 10, but still demand occupation Middle School Teachers, 2 nd on list High School Teachers, 9 th on the list * using a forecast of

Continuation of #3-B DescriptionOpenings%Openings2011 Avg Hourly Wage First-line supervisors/managers of retail sales workers 49919%$17.69 Elementary and middle school teachers 40121%$28.03 Driver/sales workers and truck drivers 38614%$16.77 Registered nurses 32327%$24.57 Miscellaneous assemblers and fabricators 31417%$15.17 Licensed practical and licensed vocational nurses 29733%$14.25 Customer service representatives 23728%$14.03 Miscellaneous production workers 23220%$13.56 Secondary school teachers 19921%$28.96 Miscellaneous healthcare support occupations 17224%$13.04

#4 – A. What do you plan to do to enhance Career Center Partnerships? Quarterly Partnership Meetings (regional) Rotate host Highlight partnership program Quarterly Workforce Board Meetings Partnership awards Education Presentations to Board 2134 Performance Standards Heavy foot traffic, currently averaging 600 daily Weekly Job Placement Team Meetings

Continuation of #4 – A. What do you plan to do to enhance Career Center Partnerships? Training Training Provider Advisory Group (Northfield) Communication Social Media & website-Great tools to get info out to job seekers & employers Traditional Media- Still an essential tool in getting the word out Identify Projects (ie: GM Recruitment) Pull in appropriate partnerships ECD/Chamber/ Employer groups Task force (ex. Engineer recruitment) Workforce Development & Conference Center at Northfield - TRG New Partnerships DEI grant $400,000 ECD-Accelerator $250,000 9

Continuation of #4 - A Workforce Development & Conference Center at Northfield Training Ability to fund TRG

#4 – B. What do you plan to do to improve customer service? Survey –Online & paper “Case Study” Training (continuous) Customer Service Rep –Add roamers How well do we handle problems?

#5 – A. With the 8.5% increase in local funding due to the reduction in Governor’s Reserve, how will the LWIA utilize the additional funds? Training –ITA’s –OJT’s

#5 – B. In what ways will the LWIA use the funds to continue to support state initiatives? NCRC’s –New budget…$30K IWT’s –New budget…$75K JTG –New budget…$75K

#6 – How do you see enhancements to serving individuals with disabilities as a result of the Disability Employment Initiative (DEI)? Serving the more hard to serve Sustainability Plan –Generate money –TKT to work –VR letters of understanding Job Coaches –32 hours/wk for 25 Coordinate with VR to serve people with less than Priority One, but still disabled Accessibility / Accommodations Training for staff (disability etiquette)