Tenmast User Conference April 18-21, 2012 Melissa Newton Training Specialist Ext

WinTen² Tenant Accounts Receivable is a fully integrated system that allows public housing authorities to manage all of their receivables – both from tenants and from non-tenants – including rent and utility payments, late fees, maintenance charges, and security and pet deposits.

The program supports the creation of recurring and non-recurring transactions (charges, credits, transfers, and refunds); the printing of bills, statements, and receipts; the acceptance of payments; and the depositing of funds.

Tenant Accounts Receivable also supports housing- specific functions, such as maintaining unit, tenant, and lease information and tracking PHAS events. The program provides full support for agency-definable developmental fund accounting and management.

 Customers vs. Tenants  Types of accounts  Tracking balances  Taking payments

Tenant vs. Customer  Tenant – any person that has a lease with the Housing Authority  Customer – any person or entity that does or could owe the Housing Authority money

 AR – requires customers to pay off outstanding balances at the end of each month; examples include rent, work orders, etc.  Escrow – money added to this type of account is a liability to the agency and an asset to the tenant or customer and can accrue interest on the balance; examples include Security Deposits, Pet Deposits, FSS Escrow

 Revolving – customers keep an overall account balance and owes a monthly receivable to the account; examples include repayment, retro rent and promissory note  Mortgage – similar to an escrow except it has a positive balance. This type of account is not very common

AR Account Security Deposit Account Pet Deposit Account Repayment Account Collection Loss Account

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