Welcometo Site Management

Focus Question How do I build a team of sites that are high performing, buy-in to the bigger picture of AmeriCorps and the program, are committed for a period of time, and support one another and their members… despite all the challenges that never go away?

Collaborative Change Process Current Situatio n Process To Change Desired Future State

EAST Asks: WHY? Focus: Purpose, Vision, Big Picture NORTH Asks: WHAT? Focus: Products, Results, Bottom Line WEST Asks: HOW? Focus: Process, Planning, Details SOUTH Asks: WHO? Focus: People, Team, Roles, Relationships The Leadership Compass of Success

EAST – Why? – Purpose At our best: See the big picture Pull together pieces Idea-oriented Insight into mission Overarching themes Experiment, explore Brainstorm possibility Inspiring, exciting, motivating Taken to excess: Bogged down by vision Lose focus, become bored, drop the ball Overwhelmed by detail Highly enthusiastic then burn-out Reputation as undependable

WEST – How? – Process At our best: Practical, dependable, thorough in task situation Provide planning and resources Lists, tables, tasks Follow procedures Analytical Benchmarks Taken to excess: “Analysis paralysis” Stubborn and entrenched in rules Mired in details Focused on data Withdrawn Resists change Can’t see big picture

NORTH – What? – Results At our best: Assertive, active, decisive In control, steer course of events Quick to act, pace Enjoys challenges Bottom line Perseveres Taken to excess: Bogged down by need to press ahead Argumentative, impatient, autocratic “Black & white” Impulsive Perceived as cold “I’ll do it myself”

SOUTH – Who? – Relationships At our best: Allow others to feel important and involved in activity Use relationships to accomplish task, goal Supportive, caring Trusting, intuitive Team player Validate roles and contributions Taken to excess: Bogged down when relationship is compromised Assume blame Trouble saying no Take it personally Manipulated by anger May “check-out” if role is not validated

Leadership Compass Activity Go to the “direction” in the room that is most like you – what energizes you the most

In your NEW groups: - 7 Things - Introduce yourself to one another; and Coaching Circle

Next: - Write your name and contact information on the flip chart paper provided (write this same information on the take home sheet provided to you) - Come up with a team name Coaching Circle

Leadership Compass Individiual Reflection Complete the Site Compass, creating two circles that assess the following: 1)Where do I naturally fall as I think about myself? What direction gives me the most energy? AND 1)What direction(s) does this job require me to focus most of my time on, particularly as I think about working with my sites?

Dimensions of Success Vision - Picture of what you would like to see when the project is complete; Keeping the end in mind –What do we want to see when our work is complete – the “so what”? –Do all my stakeholders, particularly my members and sites, have the same picture? –Am I communicating the picture clearly to others? Results - Achievement of the goal; Output, Intermediate Outcome, End Outcome –Are the results high quality? Timely? Desired by all? –Do the results match the need? –Do members and other stakeholders understand the problem you are trying to address?

Dimensions of Success Process - How the work gets done and is designed, managed, monitored and evaluated –Is the process clear and logical? efficient? appropriate for the task? –Is the process developed and understood by all stakeholders? Relationships – How people experience each other, relate to the community, and feel about their involvement and contribution –Do team members/stakeholders feel supported? trust each other and you? feel valued? –Are team members recognized for their leadership styles, skills, background, and knowledge?

Coachee Shares (3 minutes): - Main challenges/problems they face as they think about their sites - Highlight the dimension or dimensions they struggle with - Just the facts – no judgments or feelings Coaching Circle – Gathering Information

Coaches Ask (5 minutes): - How do you know this is a challenge? What do you know to be true and what do you think to be true? - What information do you have that backs up the challenges and problems you discussed? - Is there any other information you are missing or that you need? - Are there questions you should ask of your sites and other stakeholders that can get more information? Coaching Circle – Gathering Information

Our Language King and Queens-You Knights-Sites, Members, etc Castles-Sites – Places of Work Camelot-Common Vision Excalibur-Trust Round Table-Unity, Common Results Joust-Learning Process Lancelot-Equality in Relationships Merlin-Clear Process

SOUTH – EXCALIBUR - TRUST Pages: 33 (“The nest was warm…) through 41 (“like create Camelot”)

EAST – CAMELOT - COMMON VISION Pages: 81 (“My liege” to “without the other”) 84 (from the top to “Camelot was built from heart, with heart”) 88 (“The story you”) through 89 (bottom of the page)

NORTH – ROUND TABLE – UNITY AND COMMON RESULTS Pages: 52 (“My wings let…) through 55 (“Knights of the Round Table”) 57 (“As my mind scrambled”) through 64 (end of the page)

WEST – JOUST AND LANCELOT – LEARNING PROCESS AND EQUALITY IN RELATIONSHIPS Pages: 71 (“In the peace of the Round Table…”) through 75 (end of the page) 77 (from the top) Through 78 (end of the page)

WEST – JOUST AND LANCELOT – LEARNING PROCESS AND EQUALITY IN RELATIONSHIPS Pages: 118 (“Arthur answered…”) through 119 (“Even appearances or suggestions of favoritism break trust”)