Version 1.11 Gregory Burke Director, Air Traffic Systems Development Federal Aviation Administration May 1, 2002 Software Technology Conference “Standards Been Very Very Good To Me”

Version 1.12 “Standards Been Very Very Good To Me” “In our business, a day without standards is like a day without sunshine” Anonymous

Version 1.13 FAA Vision To provide the safest, most efficient and responsive aerospace system in the world, and to be the best Federal employer, continuously improving service to customers and employees.

Version 1.14 FAA Mission FAA provides a safe, secure and efficient global aerospace system that contributes to national security and the promotion of US aerospace safety. As the leading authority in the international aerospace community, FAA is responsive to the dynamic nature of customer needs, economic conditions, and environmental concerns.

Version 1.15 FAA Organization Chart Assoc Administrator Regulation and Certification AVR Deputy Administrator ADA Administrator AOA Assoc Administrator Air Traffic Services ATS Assoc Administrator Civil Aviation Security ACS Assoc Administrator Airports ARP Assoc Administrator Research & Acquisitions ARA Assoc Administrator Commercial Space Transportation AST Assistant Administrator Region/Center Ops ARC Assistant Administrator Human Resources AHR Office of Public Affairs APA Assistant Administrator Financial Services ABA Office of Gov & Ind Affairs AGI Assistant Administrator Info Services AIO Office of System Safety ASY Free Flight Program Office AOZ Office of the Chief Counsel AGC Assist Administrator Policy, Planning & Internat’l Aviation API Office of Civil Rights ACR

Version 1.16 ISO/IEC TR15504 ISO 9001:2000 CMMI-SE/SW/IPPD IEEE/EIA EIA/IS 731 PQA MBNQA CMM-SE/SW/SA FAA-iCMM (V2.0) Review of existing standards has been insightful !! Encouraged introspection Brought clarity to objectives Viewed as ‘tested” guides Fostered adoption of common review criteria Promoted focus of thought, design, and resource allocation Provided common language and clearer understanding Fostered interoperability ISO/IEC CD15288

Version 1.17 Program/Project Process Action Teams (PAT) ARA Management Team AIO ARA Directorates/ Projects iPG iEWG Guidance, Implementation, Training and Appraisals Supports PI Activities iPG Sponsor / Member Directorate Representative iEWG Sponsor Support Requirements Goal 7 Input, Guidance, Status and Support ARA Performance Goal 7 Continuous Process Improvement Interpretations / Support PI Implementation Goal Keeper Leadership CCB CWG Evol Team iLRG MWG PAWG Tech Team CMPWG iEWG PAT KSG PDWG PISC TWG iPG Working Groups iEWG Working Groups Assistant Administrator for Information Services Associate Administrator for Research and Acquisition Process Improvement Implementation Legend Dotted Lines-Support Relationship Solid Lines-Direct Interface CCB- Configuration Control Board CMPWG-Comprehensive Management Plan CWG-Communications Working Group iLRG-integrated Learning Resource Group iPG-integrated Process Group iEWG-integrated Engineering Working Group KSG-Knowledge Sharing Group MWG-Metrics Working Group PAWG-Process Assets Working Group PDWG-Process Documentation Working Gp PISC-Process Improvement Service Center TWG-Transition Working Group

Version 1.18 Real World Benefits FAA Management and Staff Higher quality documentation. Performance-based work activities with individual responsibilities explicitly assigned. Objective, formal appraisal program. Visible accountability linkage to appraisal program. Contract monitoring/support. The FAA’s adoption of iCMM-based methodologies, based on national and international standards, has been a highly positive “motivator” in managing change in a constrained funding environment.

Version 1.19 Our Journey has just begun! Detailed mapping of a series of standards to FAA-iCMM. Enhancing our domain-specific training focusing on applicable standards. Hands-on workshops employing classroom scenarios emphasizing standards compliance. Employing variations of the FAA-iCMM Appraisal Methodology to facilitate continuous process improvement. Enterprise-wide improvement with a national and internationally based FAA-iCMM model.

Version Points of Contact Greg Burke-FAA (202) Dr. Linda Ibrahim-FAA(202) Mike Rymond-FAA (202) William Howard-TRW (202) Gerald Miller-TRW (202)