GENERAL DYNAMICS Communication Systems “Process Maturity: Things that Work” Boston SPIN Panel April 18, 2000 Presenter: Carol Pilch.

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Presentation transcript:

GENERAL DYNAMICS Communication Systems “Process Maturity: Things that Work” Boston SPIN Panel April 18, 2000 Presenter: Carol Pilch

April 18, GENERAL DYNAMICS Communication Systems Background - 1 l General Dynamics Communication Systems ä Systems Integrator ä 2000 employees ä 230 software engineers in Needham/Taunton ä Project size: 1-40 software engineers ä 8 Million lines of developed code ä Commercial-off-the-shelf based systems

April 18, GENERAL DYNAMICS Communication Systems Background - 2 l Products/Services ä Network Management ä Network Integration ä Tactical Communication Systems ä Encryption ä Training/Distance Learning

April 18, GENERAL DYNAMICS Communication Systems Background - 3 l 15 years of Software Process Improvement ä Corporate Software Steering Committee ä Corporate Software Development Process ä CMM v ä CMM Level 3

April 18, GENERAL DYNAMICS Communication Systems Process Improvements l ä Organizational software process definition ä Standard software toolset ä Tailorable metrics definition ä Process, tools, and methods training ä Rework reduction initiative l ä Improve systems and hardware processes ä Train/institutionalize Level 4/5 practices

April 18, GENERAL DYNAMICS Communication Systems Enablers l Demonstrated senior management commitment l Full-time SEPG l Monthly Software Status Reviews l Early use of metrics l Process tailoring guidelines l Software Project Management Course l Assessments and Improvement Plans l Software Quality Assurance

April 18, GENERAL DYNAMICS Communication Systems Some Results l Standard process recognized as the way we do business l Measured improvement in productivity and quality l Training valued by management l Personnel move easily among projects Value added -“Not process for process sake”

April 18, GENERAL DYNAMICS Communication Systems Project Factors Tailoring guidelines are key: one size does not fit all l large project vs. small project l development vs. maintenance l custom development vs. off-the-shelf l external customer vs. internal customer l deliverable product vs. proof-of-concept

April 18, GENERAL DYNAMICS Communication Systems How long did it take? CS Software Process History Timeline CBA IPI Assessments Corporate Software Steering Committee Corporate Software Development Methodology (“Brown Book”) Affiliated with SEI, in Resident Affiliate at SEI Participation in collective Software Best Practices & original questionnaire March SEI-assisted Assessment (W. Humphrey) Member of CMM Advisory Board Sector SEPG/SEG established SEPG at Division Level CS Process Documents Rework Reduction Project Mgmt Training Metrics Refinement Mini Assessment CMM Level 4 Pilot Integrated Eng. Process CMM Level 3

April 18, GENERAL DYNAMICS Communication Systems Recommendations l CMM used as a roadmap l CMM training for all levels of management l Periodic software status reviewed by senior management l Dedicated SEPG staffed by experienced software engineers/managers l Independent Software Quality Assurance l Standard software toolset with dedicated support l Early measurement - size, progress, quality l In-house training provided by subject matter experts

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