1 © inditex 2008 THE IMPORTANCE OF TRADEMARK REGISTRATION IN THE EXPANSION AND INTERNATIONALIZATION OF COMPANIES

2 © inditex 2008 DETAILS, CONTEXT AND HISTORICAL VIEW EXPERIENCE OF TWO DIFFERENT MARKS IN TWO DIFFERENT MOMENTS: creation and protection of the trademark VS creation and protection of the trademark

3 © inditex 2008 INDITEX NOW stores 69 countries employees 62 % International Sales M TURNOVER 2004 Manufacturing and distribution of fashion clothing, footwear and accessories

4 COMMERCIAL FORMATS (brands) © inditex 2008

5 ZARA HOME COMMERCIAL FORMATS (brands) © inditex 2008

First ZARA workshop

7 © inditex 2008 ZARA is born (Confecciones GOA) in Coruña in 1964 Manufacturing of womens clothing Distribution through sales agents Sales Volume of approx. 2,000 MM 300 employees STARTING POINT: YEARS 60 / 70

8 © inditex – 1 st ZARA store in A Coruña

9 © inditex 2008 Years 1975 – 1980 Creation of the retail company GOASAM, S.L. and the ZARA brand. Opening of own stores Expansion limited to Galicia with openings in the main Galician cities Continuation of manufacturing and distribution through agents Limited sale of own products (15% of total sales only)

10 © inditex 2008 EXPANSION IN SPAIN + CONSOLIDATION OF BASIC BUSINESS PRINCIPLES Increase of own manufacturing Flexibility of production lines: Manufacturing in light of consumers' demand Productive System of vertical integration Reinvestment of almost all the profits Strengthening of design and window dressing Departments Reduced periods of product rotation END 1988: 71 stores; 2,330 employees; turnover 21,000 m ptas 1 st INTERNACIONAL TRADEMARK application: 1984 Years 1980 – 1988

11 © inditex st INTERNATIONAL OPENING: OPORTO 12/12/ st OPENING OUTSIDE SPAIN AND PORTUGAL: PARIS 2/10/ st OPENING OUTSIDE EUROPE: NEW YORK 21/09/1989 own stores franchises joint ventures 90s INTERNATIONAL EXPANSION

12 © inditex s DIVERSIFICATION / BRANDS ZARA HOME Creation 1985 – Purchase Creation 1993 – Purchase

13 © inditex 2008 CHARACTERISTICS :Vertical Integration MANUFACTURING STORE DISTRIBUTION DESIGN quick answer to market demands!!!!

14 © inditex 2008 CHARACTERISTICS : attractive points of sale

15 CHARACTERISTICS: model of store management Customer Service Easy payment Easy Product refund Excitement for clients Price Quality Attention to details © inditex 2008

16 IP (trademarks) MANAGEMENT MODELS EXPERIENCE OF TWO DIFFERENT MARKS IN TWO DIFFERENT MOMENTS: creation and protection of the trademark VS creation and protection of the trademark © inditex 2008

17 © inditex 2008 IP (trademarks) MANAGEMENT MODELS:CREATION Internal creative process in accordance with commercial project Legal viability verifications Vocation to stay Inalterability Random choice without a clear vocation Unknown legal viability Acceptance of possible changes Starting point Beginning 90s

18 © inditex 2008 IP(trademarks) MANAGEMENT: LEGAL PROTECTION Professional management only afterwards First application only 3 years after use (1975/1978) Fist international application (WIPO)1984 Professional management from the start Planned protection prior to use Optimization of international mechanisms of protection

19 IP (trademarks) MANAGEMENT: LEGAL PROTECTION Protection in stages with various legal obstacles (decisions in light of circumstances; pressure; need of litigation and negotiation) Uniform, quick and peaceful protection (almost no incidences, if any solved in advance or without strain) © inditex 2008

20 © inditex 2008 IP (trademarks) MANAGEMENT:CONSEQUENCES Legal Expansion in accordance with and prior to the commercial one: rhythm and advantages Commercial Expansion discordant with legal expansion and protection: rhythm and risks

21 © inditex 2008 The value of: Being conscious of trademarks importance Knowledge/Learning Planning International mechanisms IP (trademarks) MANAGEMENT: FINAL THOUGHTS

22 THANK YOU VERY MUCH © inditex 2008