Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office

© 2009 Avaya Inc. All rights reserved Series Phones Digital Value-Line  Designed around the needs of the sub-200 market with room to grow  New updated design consistent with the Avaya one-X family of phones  Advanced functionality. Adding long desired features  Easy to use: Combining the best of key-driven phones and “self-service feature menus”  New improved pricing – strategic fit to the IP Office sub- 200 market  Add-on product. Not a replacement for the 5400s for the upper market segment that wants paperless phones 2

© 2009 Avaya Inc. All rights reserved Series Models Avaya 1408 Telephone Avaya 1416 IP Telephone Avaya 1403 Telephone Basic phone for “Walkup” or simple “Everyday” use 3 Line appearances Two-way Speakerphone Backlit Display A phone for the “Everyday” user with all the deskphone essentials 8 Lines / Feature Keys Two-way Speakerphone Headset jack Flip stand for flexible positioning Full-sized phone for “Receptionists” and “Assistants” 16 Lines / Feature Keys Larger backlit display, adjustable viewing angle Two way Speakerphone Headset jack Expandable with three optional 32 button expansion module Flip stand for flexible positioning

© 2009 Avaya Inc. All rights reserved Series: Highlights 4 Graphical White Backlight display, 2-4 lines Easy to read in all working conditions Dual LED Line/feature keys Easy to Recognize even across the room Familiar feature keys for hold, transfer etc. No need to relearn Feature menu for most important functions: Easy access to many capabilities (e.g. park, forwarding) not requiring more keys. Visual voic Easy access to Voice mail with clear list of missed calls in the display Features: Forward ↕Follow Me Here…. Select Back Visual Voice ↓Listen Select Exit

© 2009 Avaya Inc. All rights reserved. “I just walk up to a phone in a lobby, store or common area, and require a simple experience.” Walk Up Everyday “I work with a number of communications alternatives, and the phone is another tool on my desk that needs to be straight-forward to use for everyday tasks.” Receptionist/ Assistant “I answer phones and manage calls for many people as a significant part of my job, and need to be fast and efficient in connecting the right callers to the right people.” Essential I am constantly on the phone, often handling multiple calls, must always be connected and am often mobile. Rich, yet easy to use, communications capabilities are essential to me.” User Centric Design Based on user profile research – “designed by and for users” Examples: Sales Executive, Banker, Lawyer, Project leader Examples: Customer, VisitorExamples: Engineer, Accountant Examples: Executive Assistant, Receptionist

© 2009 Avaya Inc. All rights reserved. Familiar Telephone User Interface Ideal for users familiar with other digital phones like PARTNER® or 4400 series Fixed Feature Keys Programmable Line/Feature buttons with two color LEDs Backlit Character Display B :55pm 12/22 a= Features Hold Conference Transfer Drop Menu Contacts Call Log Redial

© 2009 Avaya Inc. All rights reserved. Telephone Navigation Built-in Applications  Navigation Wheel – 4-way navigation plus “OK” button in center for making selections – Simple access to telephony features, and built-in applications – Available on the 1408, 1416 models  Phone Menu – Mobile phone like feature menu – Access to: Pickup... Park... Forward... Group... Phone User... Call Settings... Voic ... – Sub-menus for details  Call Log (main view is consolidated list; Left/Right arrows show Missed / Answered / Outgoing) – Stored on IP Office for easy hot-desking Phone menu: Forward options Conference: Features: Forward ↕Follow Me Here…. Select Back Conn: ↓(( Conf 100 0:00:40 Select Exit

© 2009 Avaya Inc. All rights reserved. Telephone Navigation Built-in Applications  Company directory – Access to internal users and groups – Access to external centralized IP Office directory  Directory Access – Access to personal directory – Access to internal users and groups – Access to external centralized IP Office directory – User can add/edit/delete entries  Visual Voic – Access new/old/saved messages for personal and hunt group mailboxes. – Next and Previous message. – Fast forward, rewind any many more Voice Mail features  Hot-desking support : – Contacts, call logs and personal settings are stored on IP Office and will move with user Phone Menu: Hold Visual Voice: Start screen Visual Voice: Listening Visual Voice ↓Listen Select Exit New: :01 12/06 Pause Delete More Call: On Hold ↓ u a= Joanne 601 0:00:40 Pickup Features

© 2009 Avaya Inc. All rights reserved. “I just walk up to a phone in a lobby, store or common area, and require a simple experience.” Walk Up Profile Examples: Customer, Visitor  Avaya 1403  Targeted for common areas as well as everyday users – Lobby’s, break rooms, warehouse, drop-in cubicles  3 Line appearances, a backlit display, and 2-way speakerphone  Wall mountable  Familiar telephone interface – LEDs, fixed feature keys  Ideal for use with e.g. Avaya one-X® Portal for IP Office; Everyday profile, PC telephony with basic phone PARTNER 6D Compare to:

© 2009 Avaya Inc. All rights reserved. Everyday Profile “I work with a number of communications alternatives, and the phone is another tool on my desk that needs to be straight-forward to use for everyday tasks.” Examples: Engineer, Accountant  Avaya 1408  For the casual telephone user with basic telephony needs – Office clerk, sales person, for small office or cubicle, retail location  Large 3-line graphical display  8 line appearances with LEDs  2-way speakerphone, Navigation cluster  IP Office feature menu  IP Office Visual Voic  Supports Headsets 1408 Compare to: 5410PARTNER 6D/18D

© 2009 Avaya Inc. All rights reserved. Receptionist/ Assistant “I answer phones and manage calls for many people as a significant part of my job, and need to be fast and efficient in connecting the right callers to the right people.” Examples: Executive Assistant, Receptionist  Avaya 1416  Designed for receptionists, executive assistant or manager  Supports 16 line appearances / feature keys – each with LEDs  Expandable with up to 3 DBM32 button module.  Easy, “one touch” access to bridged appearances, features /5420 PARTNER 18D/34D + Compare to:

© 2009 Avaya Inc. All rights reserved Series: Summary 12 Graphical white Backlight display, 2-4 lines Easy to read in all working conditions Dual LED Line/feature keys: Easy to Recognize even across the room Familiar feature keys for hold, transfer etc. No need to relearn Feature menu for most important functions: Easy access to e.g. park, forwarding, not requiring many keys. Visual voice mail: Easy access to Voice mail with clear list of missed calls in the display Features: Forward ↕Follow Me Here…. Select Back Visual Voice ↓Listen Select Exit

© 2009 Avaya Inc. All rights reserved. Feature Reference Overview Features on IP OfficeDetails DBM32 Protocol/systemDigital 2-wire interface  Speakerphone 2-way speakerphone  Microphone typeomni-directional Display Size2*16 characters3*24 Characters4*24 charactersnone Backlightwhite Adjustable Angleno -wedge stand onlyYes, Flip stand Yes, Flip stand & separate adjustable display Buttons Adminsterable Feature Keys Feature Key label typesPaper with plastic cover LEDs/Colors on Feature Keys2 LEDs / 2 colors Display Soft Keys - Below Display button Modules supported up to 3 (power supply req.)power supply req. Navigation Cluster (4way and OK) Fixed function Keys 10 Hold, Conference, Transfer, Menu, Redial, Drop, Speaker, Volume Up/Down, Mute 15 Hold, Conference, Transfer, Menu, Redial, Drop, Speaker, Volume Up/Down, Mute, contacts, Call Log, Headset, Message, Return to phone screen Headset Supported Alerting Message Waiting Indicator / Visual Alerting Secondary Line AlertingCall Waiting tone Applications Feature menu Call Log  Contacts System/Company Directory Visual Voice Mail Push Audio Push Text to Top Line Color Black Wall Mountable

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