Digital Key Concepts Management 102 Professor Estenson Chapter 10 Participation and Leadership of Teams

Commitment and Preparation Active Listening – Receive whole message – Accurately interpret message – Check accuracy of your translation of message – Repeat steps 1 through 3 until speaker is satisfied that you heard the message correctly

Commitment Continued Open minded Involve all personality types – Extroverts and Introverts – Agreeable – Conscientious – Emotionally Stable – Open to New Experiences

Team Roles Task – Give and Seek Information – Give and Seek Opinions – Elaborate – Energize – Review – Record

Roles Continued Maintenance – Encourage – Harmonize – Relieve Tension – Gatekeeper

Dysfunctional Behaviors Blocking –put downs Aggression Storytelling- get people off track Recognition Seeking Dominating Confessing- drama kings or queens Special interests outside of tasks Distracting- joking or acting out Withdrawing

Dealing With Behaviors Plan opening and meeting flow Seat people strategically Avoid making eye contact with trouble maker Assign tasks Assign speaking order Stop behavior Give praise for positive behaviors

Leadership Leadership can result in goodness or evil Leadership has three dynamics at work at same time: – Context – Lead – Follower

Leadership Studies – Behaviors Trait Function (task or people) Styles (autocratic, democratic or laissez-faire – Situation Fielder (power-task-relationship) Hersey/Blanchard (tell-sell-participation-delegate) House/Aditya help people meet their needs while achieving organizational goals

Recent Vroom (decision tree approach if – then either group or leader making decision) Transformation – Leading from heart and with passion toward a goal bigger than self

High Risk Teams (Political, Financial, Physical) Passion of Teams From the Book: Secrets of Special Ops Leadership. General William A. Cohen. The Ether Zone by Ray Morris Articles by Jerry Estenson

Principles in high risk environments Clear purpose Repetition Speed Simplicity

Exemplary Leader Characteristics: From: Leading in High Risk Environments. Competent Honest

The down side of high-performing teams Limited Forgiveness Burn out