Virtual Teams: Concepts and Competencies in e-Learning Course #: VC Instructor: Matt Carbone November 17th 2005 Virtual Course Simulation: Y Classroom Management and Expectation Setting in the Virtual NYU

2 Welcome – Pre-Session Info Please use the following to communicate when using Centra: Step out button – if you need to leave the session Hand button – to raise your hand to be called on to talk Check button – Agree and say yes X button – disagree - say “no” Laugh and clap as applicable

3 Agenda – Virtual Teams 1.Basics About Virtual Teams 2.Group Breakout Activity 3.Personality types & Management Concepts 4.Review of Assignment 1 5.Overview of Assignment 2

4 Basics About Virtual Teams: Purpose & Benefits - Examples Organization-wide projects Team members can be in different locations or time zones Cost savings on travel A need to reduce time-to-market (Modified: Source: David Gould, Ed.D. 2004)

5 Basics About Virtual Teams: Types of Teams or Groups - Examples Project or Task groups School/University or Business Command groups Sales or SWAT Team Friendship groups Online Chat Interest groups Stocks, Music, TV, Movies, Sports (Modified: Source: David Gould, Ed.D. 2004) This course will focus on Project and Task based virtual teams

6 Basics About Virtual Teams: Concepts and Competencies - Examples Organization Hold an initial F2F session with the team Managing the size of the team and team member selection Communicating Hold periodic F2F meetings to maintain team cohesiveness Establish code of conduct and protocols ASAP Collaborating Use collaboration tools that allow for visualization - screen sharing Group Dynamics Building trust, integrity, commitments, roles and responsibility Individual differences and time zones

7 Group Activity: Breakout Groups* (Randomly selected for this activity): Group AGroup BGroup CGroup D WilliamsSumnerLongMinneford MehtaGreenbergJudgeMetter RainfordCianoFlores-OvertonGriffin Boots-Ebenfeld * Random groups will be assigned by the Centra system so you may not be in the group above.

8 Group Activity: Instructions Group Dynamics : With your assigned group (A, B, C or D) – Breakout. Part A: Decide on a team or nickname for your group, for example, The Tuscan Beanies, The Blue Angels or keep your existing group name – let the group decide. Part B: Briefly, describe why you selected the nickname. Did the group agree unanimously on the nickname or by majority? How did you choose the spokesperson or note taker for this activity? 5+ Minutes! – please elected a spokesperson within your group to announce the nickname for your group when we resume the class.

9 Personality types and Management Concepts Personality types: Carl Jung and Myers Briggs Type Indicator (MBTI) Extroversion (E) versus Introversion (I) Sensing (S) versus iNtuition (N) Thinking (T) versus Feeling (F) Judging (J) versus Perceptive (P) Information on each of the personality types: Virtual Group Management: Based on a specific project balancing a team member’s skills, knowledge and attitude helps to manage roles and responsibilities for the overall project.

10 Virtual Teams: Questions

11 Review of Assignment 1 Insights from Article 1: Collaborating in Cyberspace: The Dynamics of Virtual Groups Ideal group size = 5 to 7 members Roles: leaders, participants Social Stages: Inception, Problem Solving, Conflict resolution, and execution Frustration and Trust factors

12 Review of Assignment 1 Insights from Article 2: Learning Technologists - Virtual Community Practitioners Group Identities: Trainers, Consultants, Support Specialist, Project Managers Types of communities: Virtual Teams, Learning communities or Community Practice The good, bad and the ugly – netiquette and setting the tone

13 Overview of Assignment 2 Got Milk? Got Personality? Learn about your personality type. We will be looking at the first dimension - Extroversion (E) & Introversion (I) in a future class to explore how types may assist in the balance and performance of group activities. FREE: Personality type test: HUMANMETRICS Jung Typology Test – Click on the "Do it“ button and then the “Score it” button.

14 Assignment 2 – Instructions Got Milk? Got Personality? 1.Take the test - Are you ? Extroversion (E) versus Introversion (I) Sensing (S) versus iNtuition (N) Thinking (T) versus Feeling (F) Judging (J) versus Perceptive (P) sentences - about your type sentences - if you agree or disagree with the findings me the above: 1*, 2 & 3 by the due date * You are only required to send me your first indicator - Extrovert (E) or an Introvert (I). As an option you can send me your full personality type indicator.

15 Thank you! Questions? If you have any questions, please send me an . Reminder: Check the Virtual College for updates