UMassOnline Users Group October 7, 2009. Agenda -Welcome from Ken Udas, CEO, UMassOnline -Campus Updates -UMOL Updates -Technology and Support Operations.

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Presentation transcript:

UMassOnline Users Group October 7, 2009

Agenda -Welcome from Ken Udas, CEO, UMassOnline -Campus Updates -UMOL Updates -Technology and Support Operations -Integration Support -PerceptIS Update -Emerging Technology and Training -Accessibility Update -Valerie Haven, title -Group Discussions -Lunch -Wimba Pronto Demonstration

Braedan William Delaney September 29

Madeline Elizabeth O'Brien October 6

Technology and Support Updates Current Status Test Environment Recovery Environment Pilot Environment Scholar Search Tool Servicings

Integration Support Post-Migration Status Batching/Backups LDAP OWLET Power Links Scholar SafeAssign

PerceptIS Update

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12 The Analysis Site features back end access to Remedy. This allows for faster, more refined searches.

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14 As of 9/1/2009, PerceptIS has responded to 27,450 Help Desk requests!

15 Campus Checklist –Verify/add information on Knowledgebase – Verify/add information to Self Help Sites – Send any KB updates to – For ticketing issues, notify

Emerging Technology and Training ETI Bi-weekly UMOL Users Group Every other Friday at 10am via Wimba Pronto Starting Upcoming Pilots : LockDown Browser (Fall ’09) Mid October: Wimba Pronto (Fall ’09) Late October: iClicker/WebClicker (Fall ’09) SOCS RFB Blackboard Learn 9 Preview Day Registration 16

Accessible Application Demonstrations 1. Browse Aloud – ( A text to speech application that can be installed into web pages. October 9 the – 10:00-11:00 A.M. (WEBINAR) 2.Accessible Event – ( To be demoed with Wimba An accessible interface used by participants for inter-net meetings and chat rooms. To be announced 3.One Format – ( to be demoed with BLS Vista and other internet applicationswww.oneformat.com Free shareware that re-sizes text through Internet Explorer. To be announced Anyone interested in attending these demonstrations please contact: Valerie Haven, , office

-ePacks: Campus expectations -Next UMassOnline Users Group Group Discussions as suggested by our users

Demonstration -Wimba Pronto -Tim Demagistris, Regional Sales Manager, Wimba

Upcoming Events -Nov. 3-6: Educause, Denver, CO -Nov. 9: NERCOMP Blackboard User Group, Amherst -Nov. 17: Blackboard Learn 9 Preview, Shrewsbury -Scheduled Network Servicings -October 17th -November 14th -December 12th