Presented by Scott Grosfield Information taken from the model by Ken Blanchard and Paul Hersey in Management of Organizational Behavior, ’96

 Introduction to a situational leadership model  Three steps for situational leadership  Identifying employee ability/willingness to determine your leadership role  Note differences between the levels of leadership  Share ways to implement these four types of leadership within our workplaces

 There is no “one size fits all” approach to leadership.  Each situation requires a varying level of “leadership” and “management”

 Identify the Most Important Tasks or Priorities  Diagnose the Readiness Level of the Followers  Decide the Matching Leadership style

 What is the job?  Is there a timeline?  How complex is the task?

 Ability of the employee to complete task  Employee’s willingness to complete task  Amount of knowledge he/she has about the task  Any experience he/she may have in regard to the task  How motivated is the employee

 Directing  Coaching  Supporting  Delegating

Signs to Recognize for your Associates Leader’s Role (You)  Low willingness and low ability  Cannot do the job  Unwilling or afraid to try  Time sensitive task  Emergency Situation  Highly directive  Define rolls and task leader makes all decisions  One-way communication from the leader down

Signs to recognize for your Associates Leader’s Role (You)  High willingness  Low ability  Need direction  Need supervision  Low ability is due to lack of experience  Define roles and tasks clearly  Seek ideas and suggestions  Decisions remain leader’s prerogative  Communication is more two-way

Signs to recognize for your Associates Leader’s Role (You)  Low willingness  High ability  Can do the job but he/she is reluctant or may have a lack of commitment  Be motivating  Find out why he/she is reluctant to cooperate  Do not show the task or complete yourself  Build confidence

Signs to Recognize for your Associates Leader’s Role (You)  High willingness  High ability  Can do the job  Highly motivated  High amount of trust  Requires little supervision or support  Requires less direct supervision  Leader is in a more informative role  Requires less praise but remember some is always good