The Future of Licensing 2012 NZAMI Annual Conference Barry Smedts Registrar of Immigration Advisers 31 August 2012
Adviser Numbers Licence expiry rate: 2010/11 25%3 Not for profit advisers 2011/12 16%
Adviser Demographics Average adviser age 44-years-old 56% of advisers are male, 44% are female Location of advisers: 268 in Auckland (51%) 111 in rest of New Zealand (21%) 66 in Australia (13%) 80 in rest of world (15%) 343 advisers are the sole adviser within their organisation (65%) *as at 24 August 2012
Complaints & Offences Complaints Complaints 112 (against 55 advisers) Minutes received 63 Complaints decided 41 Upheld, disciplinary sanction imposed26 Upheld, no further action 2 Dismissed 13 Offences Five defendants are before the courts on 16 charges laid by the Authority under the Immigration Advisers Licensing Act *as at 31 July 2012
Disciplinary Sanctions Sanctions imposed Caution or censure22 Cancellation of licence 9 Licence reapplication prevention order13 Penalty payment21 Complainant costs payment12 Compensation payment 7 Payments required Penalty payments$54,500 Complainant costs payments$34,052 Compensation payments$43,240 *as at 31 July 2012
Graduate Certificate in New Zealand Immigration Advice Qualification 1 st delivery: 16 Jul to 23 Nov 2012 From February 2013 individual modules available for continuing professional development (CPD) Made up of four compulsory 15 point courses, comprising of 10 modules, which are completed sequentially Fee Structure 2012 inc GST Domestic StudentsInternational Students Individual Course Fee$520.00$1, Total Fee for 4 courses$2,080.00$7,340
Qualification Modules CourseModule Number and TitleNumber of Credits A 1Introduction to Immigration Law and Practice5 2Professional Responsibilities5 3 Introduction to Immigration Decision-making and Operations 5 B 4Temporary Entry10 5Compliance and Unlawful Status5 C 6Residence -General8 7Residence - Skilled and Business7 D 8Refugee and Protection Status5 9Review and Appeal5 10Professional Practice5
Migrant Survey ,049 2,975 (16%) 598 (20%) responses Improve the survey - add your clients’ personal addresses on INZ applications Applicants using a licensed immigration adviser Applicants with personal address listed with INZ Oct 2011 – May 2012
Overall Satisfaction 87% of clients who used a licensed adviser were either very satisfied or satisfied with the overall quality of service received 90% said they would be highly likely or likely to recommend their adviser
Areas of highest performance were: Adviser Performance Areas of lowest performance were:
Stakeholders Other stakeholders: Canadian Society of Immigration Consultants (CSIC) Office of the Immigration Services Commissioner (OISC) Migration Institute of Australia New Zealand Law Society (NZLS) New Zealand Police Lexis Nexis Office of Ethnic Affairs Ministry of Pacific Island Affairs Department of Courts Media Community Groups as identified from the Office of Ethnic Affairs online list Authority Stakeholder Map
Your Place in the Immigration System
Authority Progress & Plans
Future Projects
Communications and Marketing
Location of Authority within Ministry of Business, Innovation & Employment (MBIE)